Senior Marine Travel Consultant

Posted 12 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Senior level
Logistics • Transportation
The Role
Manage crew-change travel bookings and ticketing to support seamless crew movements. Prepare itineraries per schedules and immigration rules, create/change/refund/issue PNRs in GDS, handle ancillary/non-GDS products, and ensure data privacy and client service.
Summary Generated by Built In

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries.

We are now building a dynamic, fast-growing travel start-up looking for enthusiastic and driven individuals to helps us reshape the future of travel is our reputed organization. Be part of something exciting from the ground up, with room for professional growth & development. We are seeking highly motivated and experienced Senior Marine Travel Consultants to join our dynamic team in Wilhelmsen Ship Management India Pvt. Ltd. The ideal candidate should have a passion for travel, a deep understanding of marine travel, and excellent customer service skills. This is an exciting opportunity for individuals.
The Senior Marine Travel Consultant is required to deliver travel booking and ticketing services to support seamless crew changes. The Senior Marine Travel Consultant is responsible for booking, pricing and ticketing crew tickets. This position will report to Head - Operations & Client Management.

The position is responsible for performing the following activities:

  • Crew-change travel itineraries & ticketing

  • Prepares travel itineraries according to crew change schedules and immigration policies

  • Creates, changes, refunds, issues PNRs in GDS

  • Manages non-GDS and other ancillary products where needed

  • Complies to strict data privacy, protection and confidentiality policies

Qualifications

Mandatory Requirements

  • Proficiency in using travel management technologies, GDS Amadeus preferred · Experienced in handling multi-national crew. Experience handling Filipino and Indian crew is an advantage along with European crew

  • Good knowledge on European sectors along with other markets like Asia & Americas

  • Minimum 2-3 years of experience in managing marine travel

  • Experience using COMPAS or similar crew management tools is an advantage · Willing to work in shifts

  • Good proficiency in English, both oral and written.

  • IATA certified

Competency Requirement

  • Proficiency in Amadeus GDS

  • Detail oriented

  • Problem Solving & Decision Making

  • Team Commitment

  • Creativity & Innovation

  • Professionalism

Application deadline: 17th August 2026

Work Location: Mumbai, India

#LI-POST

#WSM

Skills Required

  • Proficiency in travel management technologies (Amadeus GDS)
  • Proficiency in Amadeus GDS
  • Experience managing marine travel (minimum 2-3 years)
  • Experience handling multi-national crew
  • Good knowledge of European sectors and markets in Asia and Americas
  • IATA certification
  • Willingness to work in shifts
  • Experience using COMPAS or similar crew management tools
  • Experience handling Filipino, Indian, and European crew (advantage)
  • Detail oriented
  • Problem solving and decision making
  • Team commitment
  • Creativity and innovation
  • Professionalism
  • Good proficiency in English, oral and written
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The Company
HQ: Lysaker
5,400 Employees
Year Founded: 1861

What We Do

Founded in Norway in 1861, Wilhelmsen is a global maritime industry group. With the world's largest maritime network on call 24/7, our people can deliver products and services on the ground practically anywhere you have ships, or maritime related industries. We make the maritime industry spin. Committed to shaping the maritime industry, we’re also developing new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues in 57 countries, we take innovation, sustainability, and unparalleled customer experiences one step further. We are Wilhelmsen. Because of our heritage and our ambitions for the future, we aspire to be the leading enablers of global trade

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