Senior Manure Product Support Manager

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.
Working at GEA Group has significant benefits:
• Start strong – Medical, dental, and vision coverage begins on your first day
• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning – Take advantage of tuition reimbursement to further your education or skillset
• Live well – Our wellness incentive program rewards healthy habits
• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

Responsibilities / Tasks

• Support Dealership Service Team(s): Support dealership service managers and mentor dealership service technicians, ensuring high performance and adherence to company standards.
• Customer Support: Provide expert technical assistance to dealerships, troubleshoot complex issues, and ensure timely resolution.
• Operational Oversight: Facilitate with warranty requests, resource allocation, and service delivery to optimize efficiency and minimize downtime.
• Technical Expertise: Maintain deep knowledge of manure handling systems, spreader tanks, lagoon pumps, electric pumps, separation, manure system design and related equipment.
• Compliance & Safety: Enforce safety protocols and environmental regulations during all service activities.
• Training & Development: Conduct training for dealer technicians and internal manure employees on equipment operation, maintenance and repairs.
• Collaboration: Work closely with Sales, Product Management and T&I/Engineering teams to support product launches and resolve technical challenges.
• Reporting: Track service metrics, prepare performance reports, and recommend process improvements.

Your Profile / Qualifications

The typical base pay range for this position at the start of employment is expected to be between $90,000 - $105,000 per year.  GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary.  The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.  You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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