KEY RESPONSIBILITY AREAS INCLUDING PREFERRED SKILLS AND EXPERIENCE • Should be able to manage and execute process and business level goals, to achieve agreed performance metrices. • To ensure complete operations management including any escalation w.r.t. any operational issue along with performing against all SLAs. • To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities. • Provide coaching and feedback to team members to enable them to improve their performance. • Brainstorm & identify transformation opportunities and coordinate with various stakeholder for its execution • Managing fortnightly & monthly governance calls with key stakeholders Position Title/Name: Manager Level / Band: C2 Complexity: Blended – F&A 3 Location/ Country: Noida / India CEF Score: _____________________________________ No. of Expected FTEs: _______ _______________ Vertical / Domain: ____F&A – Accounting System _______________ Education B.Com/M.Com/MBA with excel skills / Certification : ______________________________ Shift Hours / Working Days: ______ 8 AM - 5 PM UK/US/APAC time/ 5 Days * __ Passport / Visa Requirement: Passport Yes___________________ *- Need to check on the shift timings COMPETENCIES: • Working knowledge of credit management, cash allocation, debt management and collections, bank reconciliations (either of the 2 or 3) • Responsible for Broker Relationship Management and any query they might have related to payments, commission or debt related. • Ensure to meet process SLA's and client VOC. • Excellent Communication Skills (Verbal and Written) • Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) ELIGIBILITY CRITERIA: • B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate • Minimum 12 -18 years of experience in Accounts receivable/Finance and Accounting • Minimum 10+ years of Team management experience
ResponsibilitiesWork
QualificationsGraduate 8-10 years of experience in Accounts Receivable (Voice).
About UsSkills Required
- B.Com, B.Com Hons, M.Com, MBA or any Finance graduate
- Minimum 12-18 years of experience in Accounts Receivable / Finance and Accounting
- Minimum 10+ years of team management experience
- Working knowledge of credit management, cash allocation, debt management and collections, bank reconciliations
- Broker relationship management and handling payment/commission/debt queries
- Excellent verbal and written communication skills
- Strong MS Office skills (MS Excel, MS Word, Outlook)
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
