Job Purpose
We are currently seeking a Senior Manager - Workforce Planning to join our National Customer Centre team, based in Port Botany. In this role, you will lead the National Workforce Planning team, ensuring consistent and compliant workforce planning practices. You will manage the delivery of accurate rosters aligned with enterprise agreements and labour budgets. Drive centralised workforce planning and operational decision-making and manage workforce planning systems and vendor relationships to support labour operations.
This is a permanent full-time position working Monday to Friday, 9:00am to 5:00pm, with occasional weekend work required to support operational needs.
Key Accountabilities:
Oversee rostering systems to ensure efficient labour allocation, Enterprise Agreement alignment and operational requirements.
Manage day to day team operations, ensuring effective coverage, performance, development, and onboarding of new team members.
Drive process improvements and develop team capability to strengthen service quality and minimise system single point failure
Lead stakeholder engagement to provide labour product updates, address issues, and support continuous improvement initiatives.
Responsible for system enhancements, outages, and maintenance activities, liaising with key stakeholders, IT, vendors, and terminals to minimise operational impact
Support compliance with company policies, procedures, and safety requirements
Qualifications, Skills and Experience:
Relevant tertiary qualification or industry related certification.
Previous experience in a planning or scheduling role (logistics environment preferred).
Demonstrated ability to manage competing priorities, and problem-solve high level issues.
Proven leadership and people development capability
Excellent communication skills and a strong commitment to teamwork
Experience in working with and interpreting Enterprise Agreements and Awards (desirable).
Skills Required
- Relevant tertiary qualification or industry related certification
- Previous experience in a planning or scheduling role (logistics environment preferred)
- Demonstrated ability to manage competing priorities and problem-solve high level issues
- Proven leadership and people development capability
- Excellent communication skills and strong commitment to teamwork
- Experience in working with and interpreting Enterprise Agreements and Awards
DP World Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
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Healthcare Strength — Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.
DP World Insights
What We Do
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.
