ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.
We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
At VEG, we find a way to say YES—so you can build something that matters. We're looking for a strategic Workforce Management leader to transform how we staff, schedule, and support one of the fastest-growing emergency veterinary organizations in the country.
As Senior Manager, Workforce Management, you will have the opportunity to build out the Workforce Management function. You'll own the enterprise Workforce Management strategy, leading Legion platform ownership, workforce optimization, labor model evolution, vendor partnerships, and operational adoption across our hospitals. You'll work alongside executives and frontline leaders alike, turning workforce data into business decisions while helping hospitals deliver exceptional care through smarter staffing and scheduling.
If you're energized by solving complex operational challenges, building scalable programs, and creating lasting organizational impact, this is an opportunity to shape the future of Workforce Management at VEG.
WHAT YOU’LL DO
- Own VEG's enterprise Workforce Management strategy, including vendor management, optimization roadmap, and long-term workforce planning.
- Partner with hospital leadership to improve scheduling effectiveness, labor utilization, workforce adoption, and operational performance.
- Lead workforce optimization initiatives, including system enhancements, Time & Attendance strategy, workforce forecasting, and scheduling best practices.
- Develop Workforce Management education that connects system capabilities with operational outcomes, increasing adoption and building trust across the organization.
- Deliver actionable workforce insights by identifying trends, uncovering opportunities, and recommending proactive staffing and scheduling strategies.
- Partner across Nursing Ops, MedOps, HR, Talent Acquisition, and People to continuously improve Workforce Management capabilities.
WHAT YOU NEED
- Experience leading Workforce Management within a complex, multi-site organization.
- Experience with enterprise Workforce Management platforms such as Legion, UKG, Kronos, or Workday.
- Demonstrated success leading Workforce Management implementations, optimization initiatives, or enterprise workforce transformations.
- Strong analytical, communication, and relationship-building skills with the ability to influence everyone from frontline leaders to executives.
- Experience developing labor models, workforce forecasting, scheduling strategy, or workforce analytics.
- Passion for continuous improvement and building scalable operational capabilities.
WHO YOU ARE
- Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
- Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
- Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
- Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
- Competitive Compensation Including $140,000 - $160,000 base + bonus + benefits.
- Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling
- Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
- Unlimited PTO to use for vacation or sick days—however you need it!
- Generous employee referral program, so our awesome people can bring in more awesome people.
- And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!!
- Company laptop and a monthly cell phone reimbursement
BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ
Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
Skills Required
- Experience leading Workforce Management within a complex, multi-site organization.
- Experience with enterprise Workforce Management platforms such as Legion, UKG, Kronos, or Workday.
- Demonstrated success leading Workforce Management implementations, optimization initiatives, or enterprise workforce transformations.
- Experience developing labor models, workforce forecasting, scheduling strategy, or workforce analytics.
- Strong analytical, communication, and relationship-building skills with ability to influence frontline leaders and executives.
- Passion for continuous improvement and building scalable operational capabilities.
What We Do
Veterinary Emergency Group (VEG) is a venture-backed company providing 24-hour emergency veterinary care across the USA. Their mission is to help people and their pets when they need it most, employing a 'customer first' approach. VEG's revolutionary open-concept hospitals allow pet parents to stay by their pet's side throughout the entire treatment process, ensuring comfort and transparency during medical emergencies.
