Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
The Visa Consulting Senior Manager will be a key member of the VCA organization in SSA and will contribute to the commercial traction, product development and thought leadership across practice areas. The role will also deliver subject matter expertise and consulting support to VISA key clients across clusters. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement.
Principal Responsibilities and Key Results Area
As a Senior Manager with Visa Consulting and Analytics you will support Visa’s clients in expanding their payments businesses. Most of your work will be on topics of payments business growth, card portfolio performance optimization, digital payments optimisation and customer engagement.
Principal Responsibilities/Key Results Area
Drive VCA engagements and business development
Identify opportunities for Consulting assignments with Visa Clients
Develop engagement pitches and in coordination with Account Executives secure new Consulting assignments with clients
Deliver consulting engagements, including managing team of consultants, resolving complex strategic problems, managing teams of consultants, synthesize recommendations, preparing and delivering client presentations, managing complex project structures
Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless client Consulting experience
Liaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clients
Develop and scale VCA offering, including:
Leverage own experience and experience of the wider VCA and Visa team to develop and improve VCA offering
Work closely with global experts within and outside Visa bringing in global expertise into the region
Grow network of partners in the region and globally and leverage them to enrich Visa offering
Develop Visa Consulting & Analytics thought leadership material
Key Competencies
A well-qualified candidate will have broad and deep expertise in Payments Consulting across multiple areas of focus. Key elements to assess his or her candidacy will include expertise on the following topics,
Business needs of issuers, acquirers and merchants in Portfolio, Digital, and Risk e.g., strategy, acquisition, customers and channels full potential, innovation, mobile platforms, digital ecosystems, authorization etc.
Best practices to meet customer needs across the customer lifecycle stages (acquisition, activation, usage, reactivation and retention)
Industry trends, such as evolving economics of payments, new customer value propositions, increasing digitalization and development of digital channels, increasing use of advanced analytics and other technologies in payments and targeting, changing regulatory environment, etc.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Basic Qualification
•8 or more years of relevant work experience with a Bachelor Degree or at least
5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or
2 years of work experience with a PhD
Preferred Qualification
•Bachelors degree or equivalent. Masters degree preferred
•At least 10 years of overall work experience
•Consulting experience gained within either a strategy house, a Big 4 firm, or an
in-house strategy function of a financial institution is a plus
•Combination of regional (SSA) and global experience is also desired
•Able to travel frequently and work on client site
•Strong teamwork and collaboration skills with the ability to work effectively
with inter-disciplinary groups
•Ability to work in a multi-cultural environment
•Hands on experience in managing payment and/or card business with financial
institution is a plus
•Experience in managing and driving performance of geographically distributed
teams is a strong plus
•Strong teamwork and collaboration skills with the ability to work effectively
with inter-disciplinary groups
•Self-motivated and able to use own initiative with limited direction
•Strong structuring and problem-solving skills.
•Credibility with clients and working teams and diplomatic skills to extract
desired outcomes.
•Comfortable interacting with and presenting to senior management of clients
and Visa
•Excellent communication and interpersonal skills
•Strong analytical and financial modelling skills
•Relationship management skills – should be able to manage internal and
external stakeholders at senior levels
•High attention to detail and commitment to quality
•Superior project management skills
•Expertise in MS Excel and MS PowerPoint to develop superb client
presentations
•Results driven, flexible and both internally and externally customer focused
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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What We Do
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.
Why Work With Us
At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.
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