Senior Manager - US Marketing Systems, OTTAVA

Reposted 2 Days Ago
Be an Early Applicant
Santa Clara, CA, USA
In-Office
122K-245K Annually
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Leads US marketing strategy and enablement for OTTAVA robotic surgery system rollouts across hospitals. Owns launch, activation, early utilization, and scaling programs; translates hospital customer insights into commercial narratives, peer-to-peer engagement, and sales enablement tools. Partners with Capital Sales and cross-functional teams to guide complex enterprise buying groups, improve hospital readiness, and accelerate adoption. Requires medical device and capital equipment marketing expertise, strong stakeholder influence, analytical ability, and up to 50% domestic travel.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Multi-Family Marketing

Job Category:

People Leader

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson MedTech is recruiting for a Senior Marketing Manager, Ottava US Systems for the OTTAVA Surgical System, a soft‑tissue robotic surgery platform. This position is located in Santa Clara, CA or Cincinnati, OH. Remote work may be considered on a case-by-case basis within the US.
 

The Senior Manager, Systems US Marketing is responsible for owning the strategy and executional enablement of US hospital Ottava program rollouts. This role serves as the voice of the US hospital customer with deep focus on administrators, robotic coordinators, and enterprise stakeholders and orchestrates a friction light, insight led journey from capital purchase through program launch, early utilization, and program stabilization.

This leader deeply understands the unmet needs, decision dynamics, and operational realities of US hospitals and translates that expertise into insight led commercial narratives, peer to peer engagement strategies, and decision enablement tools. The role empowers Capital Sales with prescriptive guidance and scalable programs that accelerate Ottava adoption while enabling hospitals to successfully launch and grow robotic programs.

Major Duties and Responsibilities:

US Hospital Program Rollout Strategy

  • Own the US hospital Ottava program rollout strategy, from capital purchase through launch, activation, and early utilization.
  • Define best‑practice launch models that align hospital economics, operational readiness, and Ottava systems differentiated capabilities.
  • Identify and address systemic barriers to successful program launch across administrators, robotic coordinators, OR leadership, and enterprise stakeholders.

Hospital Insight & Challenger Teaching

  • Serve as the subject‑matter expert on the unmet needs of US hospital executives, administrators and robotic coordinators.
  • Identify emerging US trends in capital purchase behavior, robotic program structure, reimbursement considerations, and patient activation.
  • Translate insights into Challenger‑based narratives that reframe how hospitals think about launching and scaling robotic surgery programs.

Peer‑to‑Peer Program Enablement

  • Define the US peer‑to‑peer customer engagement strategy required to launch successful Ottava programs.
  • Identify where administrator to executive to executive, administrator, coordinator to coordinator, and system‑level peer learning accelerates adoption.
  • Inform educational forums, customer events, and launch programming with system‑level insight and purpose.

Commercial Enablement & Capital Sales Partnership

  • Serve as the single point of contact for US Capital Sales for marketing needs.
  • Partner closely with Capital Sales to understand field challenges related to hospital decision‑making and program launch.
  • Own the creation of insight led tools, programs, and decision enablement resources that help Capital Sales drive Ottava adoption.
  • Equip Sales to confidently guide complex enterprise buying groups and launch teams through structured, prescriptive conversations.

Early Program Success & Scaling

  • Support hospitals during program readiness, activation, early utilization, and expansion.
  • Deliver ongoing, insight driven resources that help hospitals operationalize their Ottava system operations and build sustainable robotic programs.
  • Act as a strategic partner to hospitals navigating launch complexity, organizational change, and early performance optimization.

Cross‑Functional Leadership

  • Serve as the primary US hospital executive voice within the Ottava organization, influencing program strategy, training approaches, evidence needs, and downstream marketing.
  • Collaborate across Commercial, Training, Medical Affairs, Product, and Operations teams to ensure alignment to real‑world hospital needs.
  • Advocate relentlessly for hospital customers while balancing enterprise strategy and long‑term platform goals.

Qualifications

  • Bachelor’s degree required.
  • MBA or advanced degree strongly preferred.
  • Minimum of 8+ years of progressive business experience in roles demonstrating increasing responsibility (e.g., marketing, sales, strategy, product development).
  • Prior marketing experience in the medical device industry required.
  • Experience with healthcare / medical capital equipment marketing required.
  • Experience selling a capital medical device to US hospitals preferred.
  • Demonstrated experience supporting hospital systems, enterprise customers, or complex healthcare organizations.
  • Experience driving adoption, utilization, or scale‑up of complex medical technologies or capital programs preferred.
  • Proven ability to define market landscapes, customer needs, and solution strategies and translate insights into actionable guidance for commercial and cross‑functional stakeholders.
  • Exceptional analytical and quantitative skills with the ability to synthesize complex operational and market data into clear, actionable strategies.
  • Demonstrated ability to influence cross‑functional teams and senior stakeholders without direct authority.
  • Critical thinking and problem-solving expertise with a demonstrated ability to achieve business results by influencing cross-functional teams and stakeholders without direct authority. A high degree of intellectual curiosity and learning agility, enabling swift adaptation to evolving business landscapes and new challenges is required.
  • Outstanding verbal and written communication skills, with a track record of clear, persuasive storytelling to diverse audiences. Experience using Challenger methodology in marketing materials preferred.

Other:

  • This position will be based in Santa Clara or Cincinnati, OH and may require up to 50% travel, predominantly domestic.
  • The anticipated base pay for this role is $122,000 to $212,750
    • If based out of the Bay Area, CA. the anticipated base pay is $142,000 to $244,950

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.



Required Skills:



Preferred Skills:

Brand Positioning Strategy, Collaborative Selling, Commercial Awareness, Content Marketing, Cross-Functional Collaboration, Customer Intelligence, Data Analysis, Developing Others, Digital Marketing Platforms, Execution Focus, Financial Analysis, Go-to-Market Strategies, Inclusive Leadership, Innovation, Leadership, Operations Management, Performance Measurement, Sales Promotions, Succession Planning, Tactical Planning

Skills Required

  • Bachelor’s degree
  • Minimum 8 years of progressive business experience with increasing responsibility
  • Marketing experience in the medical device industry
  • Healthcare or medical capital equipment marketing experience
  • Experience supporting hospital systems, enterprise customers, or complex healthcare organizations
  • Ability to define market landscapes, customer needs, and solution strategies and translate insights into actionable guidance
  • Exceptional analytical and quantitative skills
  • Ability to influence cross-functional teams and senior stakeholders without direct authority
  • Critical thinking and problem-solving expertise
  • Intellectual curiosity and learning agility
  • Outstanding verbal and written communication skills with persuasive storytelling experience
  • MBA or advanced degree
  • Experience selling capital medical devices to US hospitals
  • Experience driving adoption, utilization, or scale-up of complex medical technologies or capital programs
  • Experience using Challenger methodology in marketing materials

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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