Senior Manager, Trial Operations

Posted 2 Days Ago
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Vancouver, BC, CAN
Hybrid
141K-178K Annually
Senior level
Biotech • Pharmaceutical
The Role
Leads operational delivery of multiple Phase 3 clinical trials from start-up through closeout. Responsibilities include vendor and CRO selection and oversight, site feasibility, budgets, timelines, risk mitigation, regulatory documentation, cross-functional coordination, compliance with ICH/GCP and applicable regulations, and mentoring junior staff. The role manages trial milestones, quality, and outsourced services while partnering with Clinical Development, Regulatory Affairs, CMC, investigators, and external vendors.
Summary Generated by Built In

Who We Are:

Xenon Pharmaceuticals (NASDAQ:XENE) is a neuroscience-focused biopharmaceutical company dedicated to drug discovery, clinical development, and commercialization of life-changing therapeutics for patients in need. We are looking for great people who thrive in a respectful, collaborative, inclusive, and productive culture to join the Xenon team.

What We Do:

We are advancing an exciting product pipeline to address indications with high unmet medical need, including epilepsy, depression and pain. Our Phase 3 azetukalner program represents the most advanced, clinically validated potassium channel modulator in late-stage clinical development for multiple indications. In March 2026, we announced positive topline data from our Phase 3 X-TOLE2 study of azetukalner in focal onset seizures (FOS), and we anticipate submitting a New Drug Application to the Food and Drug Administration in the third quarter of 2026. Our Phase 3 epilepsy program also includes a second FOS study, X-TOLE3, which would support regulatory submissions outside the U.S., and the X-ACKT study in primary generalized tonic-clonic seizures, which would support regulatory submissions for an additional epilepsy indication. We also have multiple Phase 3 azetukalner clinical trials underway in major depressive disorder (MDD) and bipolar depression (BPD), based on topline data from our Phase 2 X-NOVA clinical trial. In addition, we are proud of our strong heritage in human genetics, deep understanding of ion channel biology, and expertise in novel chemistries to enable potent, selective ion channel targeting. We continue to advance an early-stage pipeline of novel therapeutic candidates, including Phase 1 studies for XEN1701 and XEN1720 (targeting Nav1.7) and XEN1120 (targeting Kv7), which are being developed for pain. Backed by a strong balance sheet to support our growth plans, we continue to build a fully integrated, premier neuroscience company with strong discovery, clinical development, corporate, and commercial operations.

About the Role:

We are seeking a Senior Manager, Trial Operations to join our team. This is a strategic yet hands-on clinical operations role that is responsible for the successful delivery of Phase 3 clinical trials, overseeing activities from study start-up through closeout. The Senior Manager will partner closely with Clinical Development, Clinical Science, CMC, Regulatory Affairs, and external vendors, to drive trial strategy and execution to ensure high-quality study delivery against the plan.

The role is instrumental in overall vendor selection and management, site feasibility and start-up planning, budget and timeline management, and proactive risk identification and mitigation. The successful candidate will bring deep clinical operations expertise, strong project management and organization capabilities, and a proven ability to lead cross-functional teams and external partners in achieving critical program objectives.

This position reports to the Director, Trial Operations, and will be based out of our Vancouver, BC office. We may consider remote locations for exceptional candidates. This is a Hybrid position requiring a minimum of two onsite days per week.

RESPONSIBILITIES:

  • Provide clinical trial management leadership for multiple Phase 3 clinical trials , across therapeutic areas.

  • Collaborate with cross-functional team members to ensure highly integrated plans and documents for clinical trials.

  • Develop, propose, review and manage plans for assigned studies and activities.

  • Lead the preparation of Requests for Proposals (RFPs) in collaboration with other internal team members, coordinate the evaluation of proposals and provide input into the selection and contracting of Contract Research Organizations (CRO) and other clinical service providers.

  • Manage contracted service providers to deliver against the contracts.

  • Lead the selection of qualified investigators and study sites in collaboration with the Clinical Development team.

  • Review and oversee study budgets and invoices to ensure vendors are invoicing in accordance with their contracts.

  • Develop and manage study timeline and study metrics cross-functionally.

  • Conduct risk assessments, mitigation strategies and contingency planning.

  • Communicate with internal/external teams to proactively recognize challenges and risks and work cross-functionally on strategies to mitigate/resolve.

  • Actively participate and lead activities in all aspects of clinical trial operations, including the coordination, writing, review and/or finalization of clinical trial protocols, consent forms, case report forms, study plans, safety reviews and other essential regulatory documents.

  • Train and mentor new staff or peer mentorship of new hires.

  • Actively participates in documentation, sharing and implementation of trial conduct best practices and lessons learned with junior staff.

  • Oversee adherence to applicable regulations, recognized guidelines, clinical trial protocol, and standards of clinical practice.

  • Participate in the development and updating of standard operating procedures as required.

  • Act in accordance with Company policies, including, for example, the Code of Business Conduct and Ethics.

  • Other duties as assigned.

QUALIFICATIONS:

  • A minimum bachelor’s degree in a scientific discipline and/or other healthcare designation (e.g., RN).

  • A minimum of 5-8 years clinical project/study management experience within the pharmaceutical and/or biotechnology/biopharmaceutical industry or at a CRO. Job level will be commensurate with experience.

  • Strong proven experience in trial operations oversight, rollout for Phase 3 studies in related therapeutic areas

  • Ability to lead cross-functional team through all activities in the full clinical study life cycle.

  • Strong vendor management skills (including CRO) and experience managing outsourced work.

  • A good understanding of all phases of the drug development process and the interdependencies between Clinical and other functional areas (e.g., CMC, nonclinical/toxicology, Regulatory Affairs etc.), with specific experience in phase 3 clinical trials. .

  • Demonstrated ability to successfully work across a variety of teams and manage multiple conflicting priorities.

  • Demonstrated ability to successfully manage and deliver on critical milestones in the successful completion of clinical trials on time and within budget.

  • Strong knowledge and understanding of ICH/GCP and US and Canadian regulatory environments; a comprehensive understanding of clinical trial regulations across multiple jurisdictions with previous experience with CTA and IND submissions preferred.

  • Excellent oral and written communication skills.

  • Strong interpersonal skills and ability to foster strong collaborative relationships with internal and external team members.

  • Ability to work both independently and collaboratively as part of a multidisciplinary team.

  • Exceptional attention to detail and excellent organizational skills.

  • Ability to thrive in a dynamic and fast-paced environment.

  • Ability to prioritize duties and manage multiple matters from start to finish with minimal supervision and with a demonstrated ability to lead change and make independent decisions.

  • Ability to handle highly confidential and sensitive materials and information with complete discretion.

  • Ability and willingness to travel 5-10% of the time (internationally and domestic)

Our Total Rewards program includes base salary, target bonus, and stock options, as well as a full range of benefits including medical, dental, vision, short-& long-term disability, accidental death & dismemberment, and life insurance programs, Employee Assistance Program, travel insurance, and retirement savings programs with company matching contributions.

Xenon encourages time to rest and re-charge through vacation, personal days, sick days, and an end-of-year company shutdown. Xenon highly values employee development and has an expanding Training, Learning & Development program, including a Tuition Assistance program for advanced degrees.

Skills Required

  • Bachelor’s degree in a scientific discipline or another healthcare designation such as Registered Nurse
  • 5–8 years of clinical project or study management experience in pharmaceutical, biotechnology, biopharmaceutical, or CRO environments
  • Strong experience overseeing and rolling out Phase 3 clinical trials in related therapeutic areas
  • Experience leading cross-functional teams through the full clinical study lifecycle
  • Strong vendor management experience, including CROs and outsourced work
  • Understanding of drug development processes and interdependencies across Clinical, CMC, nonclinical/toxicology, and Regulatory Affairs
  • Experience managing clinical trial milestones on time and within budget
  • Strong knowledge of ICH/GCP and United States and Canadian regulatory environments
  • Experience with CTA and IND submissions
  • Excellent oral and written communication skills
  • Strong interpersonal and collaborative relationship-building skills
  • Ability to work independently and collaboratively in a multidisciplinary team
  • Exceptional attention to detail and organizational skills
  • Ability to prioritize multiple matters, lead change, and make independent decisions with minimal supervision
  • Ability to handle confidential and sensitive information discreetly
  • Willingness and ability to travel 5–10% internationally and domestically
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The Company
HQ: Vancouver
394 Employees

What We Do

Xenon Pharmaceuticals is a neuroscience-focused biopharmaceutical company dedicated to drug discovery, clinical development, and commercialization of life-changing therapeutics for patients in need. Our lead molecule, azetukalner, is a novel, potent, selective Kv7 potassium channel opener in Phase 3 clinical trials for the treatment of epilepsy, major depressive disorder (MDD) and bipolar depression (BPD). We are also advancing an early-stage portfolio of multiple promising potassium and sodium channel modulators, including Kv7 and Nav1.7 programs in Phase 1 development for the potential treatment of pain. We have offices in Vancouver, British Columbia, and Boston, Massachusetts.

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