Manager, Transaction Tax Transformation and Automation

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10 Locations
In-Office or Remote
Fintech • Consulting
The Role

Why Ryan?

  • Hybrid Work Options

  • Award-Winning Culture

  • Generous Personal Time Off (PTO) Benefits

  • 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

  • Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

  • Benefits Eligibility Effective Day One

  • 401K with Employer Match

  • Tuition Reimbursement After One Year of Service

  • Fertility Assistance Program

  • Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Manager, Tax Technology (“Project Manager”) manages project scope, tasks, project teams, timelines, budgets, and resource allocation; and prepares and reviews deliverables in connection with client service.  The Project Manager oversees the functional and technical direction of projects, including on-time and on-budget delivery of tax technology project tasks, such as detail requirements analysis, process design and configuration, deliverables, and installation and implementation of enterprise-class tax automation software and related processes.  The Project Manager also maintains and supports existing partnerships, client relationships, and provides technical leadership and guidance to his/her team and clients on project status and adherence to timeline and budget.  The Project Manager also assists with business development activities by preparing proposals, engagement agreements, and participating in calls and onsite meetings.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

  • Creates a positive team experience.

  • Provides mentorship and training to staff as needed.

Client:

  • Provides project management support to client service teams and clients.

  • Develops client workplans and schedules associated with project deliverables.

  • Creates processes to track adherence to project timelines and budgets that enable Ryan to notify clients should any material variances be identified or predicted.

  • Reviews documentation created by the project team, confirming business and system processes performed for tax determination, and works with the team and clients to help review, define, and document existing transaction tax processes.

  • Reviews client deliverable documentation, including creating, composing, and editing written materials.

  • Assists with client billing and financial forecasting.

  • Prepares and distributes weekly project status reports to all project stakeholders.

  • Develops templates and formats specifications for project deliverables for client review and approval.

  • Creates and maintains master project resource contact lists for the delivery team and our client team to utilize as necessary.

  • Provides project management support to the delivery team as they configure tax automation software solutions and assumes responsibility for day-to-day project management duties.

Value:

  • Manages day-to-day operational aspects of projects.

  • Defines project success criteria and creates the metrics to enable them to be measured.

  • Creates, maintains, and executes communication plans and communication protocols.

  • Creates, maintains, and executes project escalation and remediation policies.

  • Creates and executes project workplans and enforces proper methodology and standards.

  • Assists with Tax Technology business development activities (e.g., preparation of proposals and engagement agreements, and attending prospect calls and meetings).

  • Performs other duties as assigned.    

Education and Experience:

Bachelor’s degree or Master’s degree from a four-year college or university and a minimum of 2+ years experience working in a tax technology consulting role and providing tax automation services is required. Accounting, Tax, or Information Technology degrees are desirable.  The candidate should be familiar with a retailer’s organizational process, such as merchandising and price determination and the associated relationship between these processes and the tax setup necessary to enable POS and e-commerce systems to calculate transactional taxes.  Knowledge of the applicability of sales and seller’s use taxes on retail transactions (International Transaction Tax experience) a plus.  Knowledge of the “brick and mortar” transaction lifecycle—merchandising, store sales and services, sales audits, and roll up to financials a plus.  Knowledge of the e-commerce transaction lifecycle—quotation, order capture, fulfillment, audits, and roll up to financials desired.  Certified Public Accountant designation is a plus.  Project Management Professional (PMP) certified is preferred.  Understanding of Software development lifecycles are a plus (SDLC, Agile, etc.).  Deep knowledge of the software solutions is required, either Sabrix, Vertex, and/or Taxware.

Computer Skills:

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Visio, Microsoft® Project, Outlook, and Internet navigation and research. Hands-on experience with transaction tax integration touch points with a major enterprise resource planning (ERP) system, such as Oracle, JDE, PeopleSoft, or SAP, is preferred.  Experience with Vertex, Sabrix, Taxware, or other tax software is highly desirable.

Certificates and Licenses:

Valid driver’s license required.  PMP is a plus.

Supervisory Responsibilities:

This position requires supervisory responsibilities.

Work Environment:

  • Standard indoor working environment.

  • Occasional long periods of sitting while working at computer.

  • Position requires regular interaction with employees at all levels of the Firm and interface with multiple external vendors and clients as necessary.

  • Independent travel requirement: 10%+.

"Compensation:
For certain California based roles, the base salary hiring range for this position is $138,000.00 - $177,650.00
For other California based roles, the base salary hiring range for this position is $126,500.00 - $162,800.00
For Colorado based roles, the base salary hiring range for this position is $121,000.00 - $155,650.00
For Illinois based roles, the base salary hiring range for this position is $126,500.00 - $162,800.00
For other Illinois based roles, the base salary hiring range for this position is $121,000.00 - $155,650.00
For New York based roles, the base salary hiring range for this position is $138,000.00 - $177,650.00
For other New York based roles, the base salary hiring range for this position is $115,000.00 - $147,950.00
For Washington based roles, the base salary hiring range for this position is $126,500.00 - $162,800.00
The Company makes offers based on many factors, including qualifications and experience. Roles may be eligible for incentive compensation."        

Equal Opportunity Employer: disability/veteran

Ryan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ryan and has not been reviewed or approved by Ryan.

  • Flexible Benefits The myRyan model provides results-based flexibility for exempt staff alongside hybrid/remote options, while non‑exempt roles use a PTO bank and receive paid holidays. Many benefits are available from the date of hire, reinforcing practical flexibility in how benefits are used.
  • Parental & Family Support Paid parental leave, adoption assistance, and fertility support are highlighted as meaningful family-oriented offerings. Consistent emphasis on family-friendly policies positions this area as a standout.
  • Strong & Reliable Incentives A performance-driven culture offers bonuses and commissions in certain tracks, with role descriptions noting meaningful variable pay beyond base salary. Total compensation is often characterized as strong where these incentives are prominent.

Ryan Insights

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The Company
HQ: Plano, TX
3,194 Employees
Year Founded: 1991

What We Do

Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis. Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.

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