We’re looking for a Senior Manager, Total Rewards to help us create an impactful experience for our employees through our strategies and our total rewards offerings. Reporting to an executive people leader, this global role will focus on Hootsuite's total rewards programs to include health and wellness benefits, employee recognition, equity incentive program, and global mobility needs. You’ll partner with other members of the Total Rewards team and the broader People Team leading the day to day work and strategic initiatives. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located across Canada, and the USA where we comply with our legal hiring entities. In this role, you will report to our Vice President of People & Culture.
WHAT YOU’LL DO:
- Perform full scope of people management responsibilities, including selection, coaching, mentoring, development, performance management.
- Develop programs and initiatives that enable us to attract, retain, and motivate the talent needed to meet our business objectives.
- Lead the benefits program for North America including design, implementation, and administration of employee benefits across Canada and the U.S. This includes overseeing a range of benefits, such as health and income continuance plans, retirement programs, leave of absence policies, wellness initiatives, and other ancillary benefits.
- Oversee the equity compensation program, including end-to-end plan design, administration, governance of all equity related offerings. This includes managing day-to-day operations of stock plans (e.g. RSUs, PSUs, Options), ensuring regulatory compliance, collaborating with stakeholders and supporting strategic decisions related to total rewards and employee ownership.
- Lead the team on all global mobility needs. Oversee vendor relationships, coordinate cross-functionally with the Finance, Legal, and People teams, and provide strategic guidance on global mobility programs and continuously improve processes.
- Design, implement, and manage rewards and recognition programs that drive employee engagement, reinforce desired behaviors, and align with the Hootsuite’s values, culture, and business goals.
- Lead budget development and ongoing management of programs, ensuring operational efficiencies and alignment with broader people goals and objectives.
- Collaborate with other People Teams on projects and initiatives to continuously look for ways to enhance people programs.
- Perform other related duties as assigned.
WHAT YOU’LL NEED:
- Extensive relevant experience in total rewards roles with preferred experience in compensation, stock plan administration, and mobility
- Experience in leading a team of diverse total rewards specialists
- Ability to challenge as well as support others to create the best possible results
- Advanced financial modeling skills, and exceptional quantitative, analytical, and problem-solving skills
- Experience with Shareworks.
- Able to collaborate and work within diverse teams
- Exceptional communication skills, specifically with C-Suite leaders.
- Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
- Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
- Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
- Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-Hybrid #LI-Remote #LI-CK
Top Skills
What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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