Senior Manager,Total Rewards and People Operations

Posted Yesterday
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Culver City, CA, USA
In-Office
155K-180K Annually
Senior level
Gaming • Mobile
The Role
Lead global Total Rewards and People Operations for Jam City: design and manage compensation, incentives, equity, and benefits across multiple countries; partner with Finance/Legal for compliance; oversee HRIS administration and data integrity; drive process improvement, automation and AI integration; ensure policy governance, immigration and audit readiness; and manage and develop the People Operations and Total Rewards team.
Summary Generated by Built In
As a leading mobile games developer, Jam City is looking to “level up” our talent.  We’re searching for innovators  who consider themselves dynamic, collaborative, and thrive in a fast-paced environment. 
 
PERKS & BENEFITS
Unlimited Vacation, Paid Sick Days & Holidays
100% Employee Covered Medical, Dental, Vision Plan Base Plan
Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More
Catered Lunches & Well-stocked Kitchens
Yoga & Wellness Activities
Happy Hours
Company Events
Dog Friendly

Jam City is looking for an experienced Senior Manager,Total Rewards and People Operations, located in our Los Angeles office. They will report to the Senior Director, People & Culture and lead the Total Rewards and People Operations team responsible for implementing and administering global compensation, equity, and benefit programs in 8+ countries. This role will also oversee all People Operations functions including HR Policies and compliance, HRIS, and will serve as the global People data champion.

RESPONSIBILITIES

    Total Rewards & Benefits
    • Develop and administer Jam City’s global base pay, short-term and long-term incentive programs, and equity compensation

    • Advise leadership, Talent Acquisition, and People Partners on pay decisions, guideline interpretations, and job structures

    • Manage the job and pay structure and provide expertise and counsel to the HR community and management

    • Partner with Finance and Legal to execute compensation programs and ensure compliance with global laws and regulations

    • Conduct market analysis, manage compensation surveys, and recommend salary structure adjustments

    • Manage annual performance review and compensation cycles with cross functional partners

    • Design, implement, and administer global benefit programs, including 401(k) oversight, vendor management, broker partnerships,ensuring statutory compliance as well as market competitiveness

    • Manage enrollment process for all countries, to include developing timelines, managing vendors to evaluate options and costs, defining systems setups and specifications and complete needed HRIS updates


    • People Operations
      • Oversee and manage the People Operations team functions including operational HR policies, including health and safety, immigration, and parent company reporting

      • Lead process improvement, automation, and AI integration while ensuring K-SOX compliance and supporting audit requests

      • Provides oversight for compliance requirements, including operational areas that audit and employment law may impact.

      • Ensures the maintenance and currency of HR policies and People Operations procedures.

      • Oversee HRIS administration, ensuring data integrity, defining system strategy, and collaborating with functional clients to deliver effective technology solutions

      • Leadership
        • Manage, develop, and coach the team, fostering a culture of continuous learning

        • Lead cross-functional projects across Talent Acquisition, Talent Management, and Total Rewards to align business strategy with operational execution.

QUALIFICATIONS

    • Experience with benefits design, compensation, sales and incentive compensation plan, and equity compensation

    • Global HR experience (min. US and Canada) and strong understanding of employment law.

    • Ability to make quantitative and data-driven decisions along with context of qualitative data points

    • Proven ability to build process and HR operational infrastructure in a rapid-growth environment

    • Leadership experience in the successful operational delivery of HR processes, systems and programs and the continued processes of policy governance and adherence

    • Experience managing a team and multiple functions of the People discipline

    • Workday experience preferred

    • CCP, CBP or SPHR certification a plus

In compliance with local law, we are disclosing the compensation for this role.  The range listed is just one component of Jam City's total compensation package for employees, which may also include annual bonuses, short- and long-term incentives, and program-specific awards. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, certifications, location, business needs, or market demands. This range is based on a full-time position. This range may be modified in the future. In addition, Jam City provides a variety of benefits to employees, including but not limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan, life, disability, and accident insurance.  Pay Range: $155,000 — $180,000 salary per year.

CHECK OUT LIFE AS A JAM CITIZEN:
- Company news and events on our LinkedIn
- Company Blog
- Employee Feedback on our Comparably page
- Find videos on our teams and games on our Youtube
 
OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION
We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more. 
 
Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.
 
ABOUT JAM CITY
Jam City is a leading entertainment studio with a proven track record of creating some of the world’s most beloved casual puzzle and story-driven mobile games. As the creative force behind fan-favorite, award-winning titles such as Harry Potter: Hogwarts Mystery, Cookie Jam and Panda Pop, Jam City develops engaging and dynamic games that become an enduring part of our players’ lives. The company is headquartered in Los Angeles with a global network of studios and talent. For more information, please visit www.jamcity.com.

Skills Required

  • Experience with benefits design, compensation, sales and incentive compensation plans, and equity compensation.
  • Global HR experience (minimum US and Canada) and strong understanding of employment law.
  • Ability to make quantitative and data-driven decisions while considering qualitative data points.
  • Proven ability to build process and HR operational infrastructure in a rapid-growth environment.
  • Leadership experience in operational delivery of HR processes, systems, programs, and policy governance.
  • Experience managing a team and multiple functions of the People discipline.
  • Workday experience.
  • CCP, CBP, or SPHR certification.

Jam City Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jam City and has not been reviewed or approved by Jam City.

  • Healthcare Strength Healthcare options are consistently characterized as strong, including medical, dental, vision, FSA, and life insurance. Solid coverage is highlighted as a plus across benefits descriptions.
  • Leave & Time Off Breadth Generous or “unlimited” PTO alongside paid holidays, sick leave, bereavement, and parental leave is widely listed. These time-off provisions are positioned as strengths even when base pay may not be top-of-market.
  • Wellbeing & Lifestyle Benefits Perks such as pet-friendly offices, commuter benefits, snacks/drinks, company events, and wellness activities are commonly showcased. Remote/hybrid options further support day-to-day flexibility and work–life balance.

Jam City Insights

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The Company
HQ: Los Angeles, CA
776 Employees
Year Founded: 2009

What We Do

Jam City is an award-winning entertainment company providing unique and deeply engaging mobile games that are played by tens of millions of people across the globe. Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date. The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018. Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto. The Jam City team is known for its creative excellence and technological innovation in key areas including storytelling, data science and audience insights.

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