Senior Manager - Testing

Posted 11 Days Ago
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Gurugram, Haryana, IND
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Leads the testing function for middleware technology initiatives, overseeing test environments, performance bottlenecks, defects, risk mitigation, SIT delivery, test reporting, automation, and process documentation. The role collaborates with senior stakeholders, evaluates testing tools and frameworks, ensures process adherence, and delivers quality metrics including traceability matrices, defect trends, FMEA, and closure reports.
Summary Generated by Built In

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What’s in it for YOU

  1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
  2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
  3. Dynamic, Inclusive and Diverse team culture 
  4. Gender Neutral Policy
  5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
  6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

The key purpose in this role is to lead testing vertical key technology initiatives involving middle ware applications in alignment with the system capabilities and the functional objectives.

Role Accountability 

  1. Ensure clarity around priorities and goal for the entire functional area
  2. Work across functions with peers in other groups to ensure collaboration for shared goals
  3. Work with senior management and other peers for strategy development and execution planning
  4. Determine, procure, control, maintain and optimize the test environment (hardware, software and network)
  5. Identify and isolate performance bottlenecks, defects and problems and provide advice/assistance to rectify issues
  6. Evalute the risk and make a risk mitigation plan
  7. Timely deliver SIT results and Defect status to all Stakeholders
  8. Scan the environment for latest testing techniques, strategies, testing tools/ test frameworks 
  9. Report on test status as well as reporting and escalating risks and issues appropriately
  10. Ensure adherence to regular process documentation practices in compliance with the process guidelines

Measures of Success 

  1. Bidirectional Traceability Matrix
  2. Execution trends by status and by user
  3. Defect distribution by status and phase
  4. Putting project-level metrics together
  5. Project level FMEA
  6. Test Closure Reports
  7. Timely and accurate updation of process documentation
  8. Process Adherence as per MOU

Technical Skills / Experience / Certifications

  1. Black box Testing, Database Testing, Integration Testing
  2. Knowledge of KONY platform
  3. Knowledge of QC (Quality Center) or other test management tool
  4. Good knowledge of SDLC & STLC
  5. Experience in developing and deploying automation suites using QTP
  6. Experience of testing tools such as Quality Center/ALM, Load Runner , UFT/QTP etc.
  7. Experience of RPA tools such as NICE, UI Path, Blue Prism, Automation Anywhere
  8. Experience in Database such as Oracle, SQL Server
  9. Experience in programming languages such as JAVA, .NET, C##,Python, VBA/VBS
  10. Experience of testing Web Services API’s with SOAP UI

Competencies critical to the role

  1. Detail Orientation
  2. Problem Solving Skills
  3. Analytical Ability
  4. Collaboration and Teamwork
  5. Learning Orientation
  6. Verbal and Written Communication Skills

Qualification 

B.E. / BTech /MCA in IT/ Graduation

Preferred Industry

FSI

Skills Required

  • B.E., B.Tech, MCA in IT, or graduation
  • Black-box, database, and integration testing experience
  • Knowledge of the Kony platform
  • Experience with Quality Center, ALM, or another test management tool
  • Knowledge of SDLC and STLC
  • Experience developing and deploying automation suites using QTP
  • Experience with Quality Center/ALM, LoadRunner, and UFT/QTP
  • Experience with RPA tools including NICE, UiPath, Blue Prism, or Automation Anywhere
  • Experience with Oracle or SQL Server databases
  • Programming experience with Java, .NET, C#, Python, VBA, or VBS
  • Experience testing web service APIs with SOAP UI
  • Financial services industry experience

SBI Card Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SBI Card and has not been reviewed or approved by SBI Card.

  • Strong & Reliable Incentives — Performance bonuses and festival or performance incentives are highlighted in sales and certain management roles, contributing to earnings beyond base pay. Feedback suggests these additions can make compensation feel more rewarding for high performers.
  • Healthcare Strength — Insurance coverages are commonly cited as part of the benefits package. Feedback suggests these protections add tangible value to overall compensation.
  • Fair & Transparent Compensation — Salary is typically credited on time, creating reliable financial predictability. Feedback suggests consistent, timely disbursement builds trust in pay practices.

SBI Card Insights

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The Company
HQ: Kolkata
24,089 Employees

What We Do

SBI Card was launched in 1998 with the State Bank of India, India's largest bank, as the majority stakeholder. In March 2020, SBI Card was listed on BSE and NSE. Today, SBI Card is India’s largest pure-play credit card issuer with over 20 million cards in force, as of December 2024. Its wide array of products and services caters to a diverse range of customer segments across India, right from new-to-credit to super premium. The SBI Card brand is based on the value proposition of 'Make Life Simple'. The proposition manifests in SBI Card’s continuous efforts to simplify the lives of its customers, employees and other key stakeholders. Customer-centricity, supported by the values of trust and transparency, is core to SBI Card’s ethos.

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