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The Role
Lead Walmart Marketplace’s seller performance enablement strategy, roadmap, KPIs, communications, and scalable improvement initiatives. Use data and marketplace insights to increase seller engagement, reduce defects, improve policy and fulfillment adherence, and strengthen customer trust. Partner across Product, Operations, Analytics, and Marketing while building and developing a high-performing team. Drive pilots, measure outcomes, scale successful programs, and advise stakeholders on seller behavior, performance risks, and growth opportunities.
Summary Generated by Built In
Position Summary...The Senior Manager, Seller Performance Enablement will define and execute the strategy that helps Marketplace sellers understand, engage with, and improve their performance on Walmart Marketplace. This leader will develop and lead initiatives that increase seller awareness of performance metrics, reduce defects per order, and accelerate high-quality seller growth.
You will bring strategic and analytical clarity, operational excellence, and cross-functional leadership to one of the most critical parts of the Marketplace ecosystem. The ideal candidate understands marketplace dynamics, excels in ambiguous and fast-moving environments, and knows how to turn strategy into scalable solutions that improve business outcomes.
Your work will directly improve seller performance, elevate customer trust, reduce defects per order, and strengthen the overall health and competitiveness of Walmart Marketplace. You will help sellers understand what great performance looks like and empower them to achieve it!What you'll do...
Key Responsibilities:
Strategy and vision
Program and Initiative leadership
Cross-functional leadership
Team Leadership
Who You Are:
Required Qualifications:
Preferred Qualifications:
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
Bellevue, Washington US-11663: The annual salary range for this position is $108,000.00 - $216,000.00
Sunnyvale, California US-11789: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
You will bring strategic and analytical clarity, operational excellence, and cross-functional leadership to one of the most critical parts of the Marketplace ecosystem. The ideal candidate understands marketplace dynamics, excels in ambiguous and fast-moving environments, and knows how to turn strategy into scalable solutions that improve business outcomes.
Your work will directly improve seller performance, elevate customer trust, reduce defects per order, and strengthen the overall health and competitiveness of Walmart Marketplace. You will help sellers understand what great performance looks like and empower them to achieve it!What you'll do...
Key Responsibilities:
Strategy and vision
- Define and lead the end-to-end Seller Performance Enablement strategy, including vision, roadmap, and KPIs to improve seller outcomes and clearly communicate performance requirements and actions for improvement.
- Use a holistic, data-driven understanding of seller behavior and performance trends to identify opportunities, and build strategies that balance seller experience with operational excellence and customer trust.
Program and Initiative leadership
- Lead the design and launch of new initiatives, communications, and resources that increase seller engagement with performance metrics (e.g., defect rate awareness, policy adherence, fulfillment quality).
- Test new approaches through pilots, iterate rapidly, measure impact, and scale successful initiatives across the Marketplace.
Cross-functional leadership
- Partner closely with Product, Business Operations, Analytics, and Marketing to ensure alignment on business needs and together drive the enablement strategy.
- Serve as a trusted advisor to internal partners on seller behavior trends, performance risks, and strategic opportunities for improvement.
Team Leadership
- Build and lead a high-performing team focused on seller enablement and performance improvement.
- Provide direction, coaching, and development opportunities that empower associates to bring their best selves to work while fostering a culture of curiosity, accountability, and continuous improvement.
Who You Are:
- A strong communicator who leads through influence and builds trust.
- An experienced people-manager who develops talent and builds a culture of excellence.
- A strategic thinker with the ability to simplify complexity and create actionable plans.
- A data-driven leader who applies analytical rigor to decision-making.
- A hands-on operator with a bias for action and continuous learning.
Required Qualifications:
- 10+ years of experience in marketplace enablement, seller activation, merchant growth, partner operations, strategy consulting, product management, advanced analytics or related fields.
- 5+ years people leadership experience, including coaching, mentoring, and developing teams.
- Proven experience driving seller/customer/partner engagement, with strong strategic execution and analytical problem-solving skills that turn insights into high-quality, actionable business decisions.
- Experience influencing and collaborating across large, matrixed, and rapidly growing organizations.
- Excellent communication and interpersonal skills, with the ability to effectively manage stakeholder relationships at all levels.
Preferred Qualifications:
- Bachelor's degree in Business/Economics, STEM or related technical or quantitative fields. Master’s degree or MBA preferred.
- Marketplace seller growth, performance, risk or trust domain expertise.
- Background in product management or product-adjacent experience, strategy or management consulting or other related analytical discipline
- Experience launching new initiatives and scaling them across a large organization.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
Bellevue, Washington US-11663: The annual salary range for this position is $108,000.00 - $216,000.00
Sunnyvale, California US-11789: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- 10+ years of experience in marketplace enablement, seller activation, merchant growth, partner operations, strategy consulting, product management, advanced analytics, or related fields
- 5+ years of people leadership experience, including coaching, mentoring, and developing teams
- Proven experience driving seller, customer, or partner engagement
- Strong strategic execution and analytical problem-solving skills
- Experience influencing and collaborating across large, matrixed, and rapidly growing organizations
- Excellent communication and interpersonal skills, including stakeholder relationship management at all levels
- Bachelor's degree in a listed or related field and 5 years of project, program, or program operations experience, or 7 years of related experience
- 2 years of supervisory experience
- Master's degree or MBA
- Marketplace seller growth, performance, risk, or trust domain expertise
- Product management or product-adjacent experience, strategy or management consulting, or another related analytical discipline
- Experience launching new initiatives and scaling them across a large organization
- Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
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