Senior Manager, Technical Training

Innovation starts from the heart. Edwards Lifesciences i is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering

lasting solutions for unmet patient needs. Our Senior Manager, Technical Training position is a unique career opportunity that could be your next step towards an exciting future.

To define the standardization and implementation of new or enhancements to the technical training lifecycle portfolio impacting key Operations' business objectives across a plant location or multiple plants within a network.
How You'll Make an Impact:

• Develop and plan technical training projects around manufacturing systems and training facilities / equipment with the accountability for successful completion of all project deliverables to the business within established schedule, scope and quality objectives.

• Provide direction and guidance to project teams to execute tactical projects and/or initiatives

• Identify and evaluate continuous Process Improvement (CPI) opportunities and lead the implementation of changes to drive improvements

• Oversee the delivery and effectivity of the technical training framework standards through direct observation, key performance indicators, and Trainer coaching

• Collaborate with cross-functional teams or department leaders to meet technical training goals (e.g., gather stakeholder requirements and provide progress updates)

• Other incidental duties

What You'll Need (Required):

• Bachelor's Degree in related field, 10 years experience of related experience in a manufacturing and/or training environment Required

• Experience in Med device industry, Pharma, and/ or cleanroom environment. Experience with manual processes ​and

• Conversational and reading/writing command of the English language being at a B2 level or above Required C1-C2 is Preferred

• Other: Demonstrated experience in data analytics Required

What Else We Look For (Preferred):

• Proven successful project management expertise

• Proven expertise in both Microsoft Office Suite and Enterprise Resource Planning (ERP) system, preferably JDE

• Excellent communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

• Extensive understanding of technical training procedures while defining team operating standards and ensuring essential procedures are followed based on knowledge of own discipline

• Extensive understanding of related aspects of technical training processes and/or systems including training function, Training Processes and Systems, Product Training SOP’s and Work Instructions, Good 'X" Practices (GxP), and Manufacturing Operations

• Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of technical training to the business

• Strict attention to detail

• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization

• Ability to manage competing priorities in a fast paced environment

• Represents leadership on sections of projects within a specific area interfacing with project managers and stakeholders

• Interacts with team members and other managers and may include suppliers, vendors and/or customers

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

• Travel (day and overnight by car, air, train, etc.) will vary (up to 10%) Percentage of time is determined by Management