Senior Manager, Technical Training Development

Posted 5 Days Ago
Be an Early Applicant
Boston, MA, USA
In-Office
128K-192K Annually
Senior level
Information Technology • Machine Learning • Natural Language Processing • Security • Software • Analytics • Cybersecurity
Securing our world with Intelligence
The Role
Lead the development of cybersecurity training content by managing a team, overseeing complex projects, and ensuring high-quality learning experiences.
Summary Generated by Built In

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

Recorded Future is seeking a strategic and technical leader to drive the design and development of our world-class cybersecurity educational content. As the Sr. Manager of Technical Training Development, you will lead a specialized team of instructional designers and content developers to build highly technical learning experiences that address the evolving threat landscape. You will be responsible for translating our product roadmap into scalable asynchronous (eLearning) and synchronous (VILT/ILT) training content, ensuring our users and partners are equipped to defend against modern cyber threats.

What You'll Do:
  • Cybersecurity Content Development Strategy: Oversee the development of technical curricula covering complex topics such as Vulnerability Management, Automated Security Intelligence (ASI), and incident response as guided by team OKRs and Roadmap.
  • Team Leadership: Lead and mentor a team of content developers. Manage resource allocation and project timelines to meet the roadmap set by the Head of Product Education.
  • End-to-End Development: Manage all course development activities, including program planning, project management, and quality control for both self-paced eLearning and instructor-led training.
  • SME & Stakeholder Management: Act as a bridge between the education team and subject matter experts (SMEs) in Engineering, Security Research, and Product Management to ensure technical accuracy.
  • Customer Feedback & Continuous Improvement: Quarterback a Customer Outreach Program to gather feedback on content effectiveness. Use these insights to drive continuous improvement and iterate on existing training modules.
  • Standards & Quality Control: Maintain and update all standards documents, including style guides and technical lab configurations, to ensure a consistent and premium learning experience.
  • Timely Delivery: Ensure the team meets all delivery milestones for new product releases and zero-day threat responses. 
  • Collaboration: Collaborate closely with the training delivery and operations teams to guarantee that content is reviewed, finalized, and published promptly and to a high standard of quality.
What You'll Bring:
  • Experience: 8+ years in technical training or instructional design, with 3+ years specifically leading a content development team in a cybersecurity or high-tech SaaS environment.
  • Program & Project Management: Proven ability to manage complex, multi-modal content projects using Agile or similar methodologies.
  • Learning Tools Mastery: Expert knowledge of modern authoring tools (e.g., Articulate 360, Captivate) and experience managing technical hands-on lab environments.
  • Communication: Exceptional skill in translating cybersecurity concepts into digestible, actionable content for both novices and advanced practitioners. High proficiency in general verbal and written communications. 
  • Cybersecurity Expertise (nice to have): Understanding (through experience or education) of core cybersecurity principles, including networking, cloud security, and threat intelligence.

#LI-Hybrid

The base salary range for this full-time position is $127,500-$191,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

Want more info? 
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles.  By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at [email protected] 

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.

Recorded Future maintains a drug-free workplace.

Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.

Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.

Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.

Skills Required

  • 8+ years in technical training or instructional design
  • 3+ years leading a content development team in a cybersecurity or high-tech SaaS environment
  • Proven ability to manage complex, multi-modal content projects using Agile or similar methodologies
  • Expert knowledge of modern authoring tools (e.g., Articulate 360, Captivate)
  • Exceptional skill in translating cybersecurity concepts into digestible content
  • Understanding of core cybersecurity principles (nice to have)
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The Company
HQ: Somerville, MA
1,000 Employees
Year Founded: 2009

What We Do

Headquartered in Boston with offices and 1000 employees around the world, Recorded Future works with over 1,800 businesses and government organizations across more than 75 countries to provide real-time, unbiased and actionable intelligence. Recorded Future is the world’s largest threat intelligence company. Recorded Future’s Intelligence Cloud provides end-to-end intelligence across adversaries, infrastructure, and targets. Indexing the internet across the open web, dark web, and technical sources, Recorded Future provides real-time visibility into an expanding attack surface and threat landscape, empowering clients to act with speed and confidence to reduce risk and securely drive business forward.

Why Work With Us

Recorded Future is dedicated to creating an inclusive and safe environment for all employees. Our Employee Resource Groups (Black Empowerment Support Group, Women@RF, Out@RF, Ohana, Veterans@RF), and culture team work very closely to foster an environment where employees can thrive and be themselves.

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