Senior Manager, Technical Program Management, Bank Tech

Posted Yesterday
Be an Early Applicant
3 Locations
Hybrid
183K-250K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
Lead and deliver large-scale, cross-domain payment platform programs. Partner with senior stakeholders to drive roadmaps, mitigate technical risk, coordinate multiple workstreams, and ensure platform modernization and regulatory readiness.
Summary Generated by Built In
Senior Manager, Technical Program Management, Bank Tech
Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?
About Capital One: At Capital One, we were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.
We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in.
About the team: As a Senior Manager of Technical Program Management (TPM) in the Bank Tech organization, you will drive initiatives for Instant and Emerging payments, ensuring platform readiness for modernization and future innovation. In this exciting role, you will partner with Senior Leaders and stakeholders across lines of businesses to drive execution of a cohesive roadmap across multiple workstreams to deliver results that will have a direct impact on the company. It could include driving platform maturity to bring innovation in the payment offerings.
Our TPM Sr. Managers have:
  • Strong technical backgrounds (building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
  • A quantitative approach to problem solving, ability to simplify the technically complex and drive well-educated decisions
  • Ability to navigate ambiguous technical and organizational challenges
  • Exceptional executive communication and influencing skills with deep focus on execution, secure commitments on deliverables, accountability, and results
  • Highly tuned emotional intelligence, good listening, and deep seated empathy for teams and partners

Basic Qualifications:
  • Bachelor's degree
  • At least 5 years of experience managing technical programs

Preferred Qualifications:
  • 5+ years of experience designing and building data-intensive solutions using distributed computing
  • 5+ years experience delivering large-scale, technical, complex, cross-domain programs
  • 3+ years of experience in building distributed systems & highly available services using AWS cloud computing services and architecture
  • 3+ years of experience with Agile delivery
  • Experience with AI enabled workflows (automation, summarization, risk identification)
  • Experience in building systems & solutions within a highly regulated environment
  • Experience leveraging judgement and influence to orchestrate multiple, interdependent, cross-functional workstreams across organizational boundaries, to secure commitments on deliverables, and unblock teams to land business impact
  • Bachelor's Degree or higher in a related technical field (Computer Science, Software Engineering)

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Manager, Technical Program Management
New York, NY: $219,000 - $249,900 for Sr. Manager, Technical Program Management
Richmond, VA: $182,500 - $208,300 for Sr. Manager, Technical Program Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Skills Required

  • Strong technical background building highly scalable platforms, products, or services
  • Quantitative approach to problem solving and ability to simplify complex technical decisions
  • Ability to navigate ambiguous technical and organizational challenges
  • Exceptional executive communication and influencing skills, securing commitments and driving accountability
  • Highly tuned emotional intelligence, good listening, and empathy for teams and partners
  • Bachelor's degree
  • At least 5 years of experience managing technical programs
  • 5+ years experience designing and building data-intensive solutions using distributed computing
  • 5+ years delivering large-scale, technical, complex, cross-domain programs
  • 3+ years building distributed systems and highly available services using AWS
  • 3+ years experience with Agile delivery
  • Experience with AI-enabled workflows (automation, summarization, risk identification)
  • Experience building systems and solutions within a highly regulated environment
  • Experience orchestrating multiple interdependent, cross-functional workstreams and influencing across boundaries
  • Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
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The Company
HQ: McLean, VA
55,000 Employees
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Capital One Teams

Team
Technological Innovation at Capital One
About our Teams

Capital One Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQMcLean, VA
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Atlanta, GA
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Chicago, IL
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