Senior Manager, Technical Product Development

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The Senior Manager of Technical Product Management at T-Mobile is instrumental in shaping the vision and strategy of new data and reporting products supporting the Magenta Service Center. This role involves leading cross-functional teams to ensure flawless product development and market delivery, focusing on defining detailed product features and requirements based on thorough analysis of user needs. By aligning product functionalities with business goals, they play a crucial role in enhancing customer satisfaction and driving business growth. Their strategic decision-making and leadership support the continuous innovation and competitiveness of T-Mobile in the telecommunications and finance industries. Ultimately, their contributions are vital for maintaining T-Mobile's reputation as a leader in telecommunication services and back-office operations.

Job Responsibilities:

• Defines detailed product features and requirements based on analysis of user needs and market trends
• Leads cross-functional teams to ensure seamless product development and market delivery
• Aligns product functionalities with business goals to enhance customer satisfaction and drive business growth
• Supports strategic decision-making processes to cultivate continuous innovation and competitiveness in the telecommunications industry
• Engages in leadership activities to guide and mentor team members, ensuring high performance and alignment with company goals
• Analyzes performance metrics and feedback to refine product strategies and improve market positioning
• Collaborates with marketing and sales teams to define clear go-to-market strategies and promotional activities

Education and Work Experience:

• Bachelor's Degree Computer Science, Engineering, or Information Technology (Required)
• Master's/Advanced Degree Business Administration or Technology Management (Preferred)
• 4-7 years 5+ years' experience of product management in an agile software development environment (Preferred)
• 4-7 years 3+ years' experience of hands-on technical role writing production code, solution engineering, or technical architecture in a large-scale company/application/product environment (Preferred)
• 4-7 years Leading cross-functional teams in the development and deployment of technological products (Preferred)

Knowledge, Skills and Abilities:

• Product Management Expertise in leading the lifecycle of a product from conception to launch, including market analysis and feature definition. (Required)
• Leadership Ability to lead cross-functional teams and drive project completion while leading resources and timelines. (Required)
• Strategic Thinking Capability to develop long-term strategies aligned with business goals and technological advancements. (Required)
• Customer Satisfaction Skills in enhancing product features based on customer feedback to improve user satisfaction and engagement. (Preferred)
• Telecommunications In-depth knowledge of telecommunications industry standards, technologies, and competitive landscape. (Required)
• Agile Methodologies - Proficiency in Agile practices to facilitate rapid and flexible product development. (Preferred)
• Analytics - Strong analytical abilities to evaluate data and make informed decisions that support business growth. (Required)
• Problem Solving - Ability to identify, analyze, and propose solutions to technical and business challenges. (Required)
• Cross Functional Relationships - Skills in building and maintaining effective relationships across different business units and teams. (Required)
• Communication - Excellent communication skills for effective collaboration and presentation to stakeholders at all levels. (Required)

Licenses and Certifications:

• Certified Product Manager (CPM): Certification from the Association of International Product Marketing and Management (AIPMM) that validates knowledge in product management and marketing principles. (Preferred)
• Professional Scrum Product Owner (PSPO): Certification that demonstrates a deep understanding of Scrum practices and product ownership. (Preferred)
• Certified Business Analysis Professional (CBAP): Certification from the International Institute of Business Analysis (IIBA) that recognizes experienced business analysts. (Preferred)

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• At least 18 years of age
• Legally authorized to work in the United States

Base Pay Range: $151,700 - $273,700

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ310745¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

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As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.