How do you ensure that every technical engagement not only works today, but scales seamlessly tomorrow? As our Senior Manager, Forward Deployed Engineering, you’ll define and elevate how Coveo delivers resilient, scalable architectures across our most strategic customers.
You’ll lead a team at the intersection of architecture, value realization, and technical strategy, influencing how we design, govern, and expand complex solutions. This is a highly visible role where your impact will be felt across teams, customers, and the long-term success of our platform.
As our Senior Manager, Forward Deployed Engineering, you will:- Lead and grow a team of Forward Deployed Engineers (FDEs) and / or Technical Engagement Managers (TEMs) supporting strategic accounts and complex expansion initiatives
- Define and enforce technical governance frameworks, including architecture validation, execution gating, and risk mitigation
- Ensure architectural coherence, scalability, and long-term sustainability across customer solutions
- Partner early in discovery and solution design to challenge assumptions and ensure feasibility
- Establish clear technical guardrails, handoffs, and decision frameworks across Technical Solutions, Field Delivery, and Professional Services teams
- Intervene in high-risk engagements to stabilize architectures and prevent systemic issues
- 10+ years of experience in enterprise software, including architecture, solution engineering, or technical consulting
- Proven experience leading complex, cross-functional technical programs
- Strong expertise in enterprise architecture, integrations, and data systems
- Experience managing and developing technical teams while influencing senior stakeholders
- Ability to operate seamlessly between strategic thinking and hands-on technical problem-solving
- Experience in customer-facing roles with global enterprise clients
- Strong judgment in navigating ambiguity and preventing long-term technical debt
- Track record of driving alignment between business objectives and technical execution
Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Health coverage and wellness programs include 24/7 telemedicine, mental health support, and on‑site fitness amenities where available. External recognitions underscore a holistic approach to employee wellbeing.
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Wellbeing & Lifestyle Benefits — On‑site gyms, group fitness classes, healthy snacks, ergonomic/home‑office support, volunteer days, and donation matching are emphasized. Hybrid work and flexibility further support day‑to‑day wellbeing.
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Parental & Family Support — Maternity and parental leave top‑ups, the option to extend leave, and on‑site daycare in Quebec City support families. Policies are positioned to ease return‑to‑work and provide practical support for caregivers.
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What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
