Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Senior Manager, Tech Transformation
Job Description:
DUTIES & RESPONSIBILITIES:
- Develop and execute a comprehensive HR Tech Transformation roadmap along with Sr. Director HR Tech Transformation to incorporate integrations, process improvements, system enhancements, and change management strategies
- Develop and execute comprehensive user adoption strategies to drive awareness, training, and engagement.
- Collaborate with business stakeholders to streamline Workday processes and workflows, eliminating inefficiencies and maximizing value.
- Responsible for leading and driving the adoption of our organization's HR processes and systems through WorkDay for modules such as Time and Absence, HCM, and Recruitment
- Manage change initiatives related to Workday implementations, updates, and upgrades
- This role requires a combination of strong project management skills, deep HR expertise, and the ability to collaborate with cross-functional teams and stakeholders
- Drive parallel implementation of WorkDay tool with a goal to sunset parallel applications that are currently in place
- Work towards data integration and periodic audits to check for accuracy and consistency - Develop and deliver HR training programs to enhance HR knowledge and ensure consistent application of WorkDay
- Develop and implement process improvement initiatives to enhance user experience and productivity.
- Measure and track user satisfaction and adoption rates to identify areas for improvement.
- Serve as the resident expert for all things concerning to WorkDay
OTHERS
- Other tasks and responsibilities as assigned by his or her immediate superior
WORK AT HOME RESPONSIBILITIES
- Be familiar with and abide to all Sagility general security and Work @ Home security policies and procedures
- Be familiar with and abide by all client security policies and procedures required to protect customer data
- Maintain the security of the home work environment and protect the Sagility-provided assets, client system and data
- Ensure that all security related incidents are reported
- Shall work on the same internet connection that was tested during setup process. If changes are made to the current internet connection or router during the course of application or employment, employee will be required to notify the appropriate parties in advance and retest the connection to ensure the requirements are met.
- Must immediately report system performance problems or downtime to his/her manager and the local IT-SPOC
GENERAL SAFETY AND SECURITY
- Protects the organization’s assets by upholding the principles of the Quality Information Security Management System (QISMS).
- Ensures confidentiality, integrity, and availability of information critical to fulfilling the organization’s business functions.
- Ensures compliance to the relevant business, local and international regulatory and legislative requirements particularly the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Health Information Technology for Economic and Clinical Health Act (HITECH), and Utilization Review Accreditation Commission (URAC).
COMPETENCY REQUIREMENTS:
- Strong understanding of HR processes
- Strong business understanding
- Demonstrated learnability of tools and new skills
- Understanding or experience in a HCM tool like Workday will be preferred
- Reporting experience in Workday or similar tools will be an added advantage
- Problem-solving
- Project management
- Strong data management skills with tools such as MS Excel, Google sheet, etc.
- Data Visualisation on tools such as Power BI will be an added advantage
Location:
Quezon City, Bridgetowne ZetaPhilippines
Top Skills
What We Do
Sagility is a U.S.-based, tech-enabled healthcare business process management company that supports payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, improve the quality of care and promote health equity all while delivering cost-effective healthcare financial and clinical outcomes.
Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.