The Role
Lead a product management team for Coordination of Benefits within Payment Integrity. Own long-term vision and roadmaps, prioritize capabilities, define requirements, drive delivery with engineering and cross-functional partners, manage financials and investment planning, and improve observability, reporting, automation, and AI-enabled UX to meet customer and business outcomes.
Summary Generated by Built In
Requisition Number: 2365542
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- The Senior Manager of Product Management is a Grade 29 leadership role based in India. This position will lead product management capabilities within the Coordination of Benefits Solutions Suite, which sits within Payment Integrity, a business unit of Optum Insight
- This leader will initially manage a team of four product professionals, with expected growth as the portfolio expands. The team will own capabilities that support observability dashboards and reports, operational reporting web applications, staffing productivity insights, growth reporting, workforce productivity enhancements, automation opportunities, agentic AI capabilities, and smart user interface improvements
- This role requires solid core product management skills. The Senior Manager will serve as the authority for the long-term vision and roadmap for the capabilities within this portfolio. They will take high-level business goals and break them down into clear capabilities, product priorities, and actionable delivery plans. They will also be responsible for building tactical plans from scratch, shaping backlog priorities, making prioritization decisions, and clearly communicating tradeoffs across stakeholders
- The role is aligned to an engineering organization of approximately 40 engineers. The Senior Manager and direct reports will partner closely with engineering, operations, analytics, finance, compliance, sales, and business leaders to define priorities, maintain delivery alignment, and ensure capabilities meet business and customer needs
- The Coordination of Benefits Solutions Suite supports a customer base that includes U.S. health insurance companies and providers. This leader will help translate customer, operational, and business needs into actionable product strategy, roadmaps, requirements, and measurable outcomes
- Key responsibilities include leading portfolio roadmap development, prioritizing work across program increments, supporting investment planning, and monitoring and tracking investment expenditures. The role requires solid financial discipline, clear communication of tradeoffs, and the ability to connect product investments to business value
- The team works in program increments, so familiarity with SAFe Agile practices is preferred. The Senior Manager will help drive disciplined planning, backlog readiness, cross-team dependency management, and transparent delivery reporting
- This role does not require travel. Work hours are aligned so the end of shift occurs at 10:00 AM U.S. Central Time
- Success in this position requires solid interpersonal skills and the ability to work effectively in a large matrix organization. The role involves regular collaboration with many partners and requires the ability to maintain alignment across multiple stakeholders while driving progress, resolving issues, and supporting successful product outcomes
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- 13+ years experience in agile delivery, product lifecycle, or related technical roles
- Product management leadership experience, preferably in health care technology, payment integrity, coordination of benefits, reporting, analytics, workflow automation, or operational platforms
- Experience defining long-term product vision, building roadmaps, and translating business strategy into capabilities, priorities, and delivery plans
- Experience leading product teams, with the ability to coach direct reports and scale team capabilities as the portfolio grows
- Experience working with engineering teams in an agile delivery model. Familiarity with SAFe Agile and program increment planning is preferred
- Experience with dashboards, reporting applications, operational productivity tools, automation, AI-enabled capabilities, or smart user interface design preferred
- Experience collaborating across product, engineering, operations, finance, compliance, sales, and executive stakeholders
- Solid backlog management skills, including prioritizing work, evaluating tradeoffs, making decisions with incomplete information, and aligning stakeholders around sequencing
- Ability to take high-level goals and build a tactical product plan from scratch, including capability definition, requirements, dependencies, milestones, and success measures
- Solid understanding of product roadmaps, business cases, investment tracking, and financial stewardship
- Ability to translate business, operational, and customer needs into product strategy, prioritized requirements, and measurable outcomes
- Solid interpersonal, communication, and stakeholder management skills required for success in a large matrix organization
- Knowledge of U.S. health care, health insurance operations, provider workflows, payment integrity, or coordination of benefits preferred
- Ability to work India-based hours aligned to a 10:00 AM U.S. Central Time end of shift
- No travel required
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- 13+ years experience in agile delivery, product lifecycle, or related technical roles
- Product management leadership experience
- Experience defining long-term product vision, building roadmaps, and translating business strategy into capabilities and delivery plans
- Experience leading product teams and coaching direct reports
- Experience working with engineering teams in an agile delivery model
- Familiarity with SAFe Agile and program increment planning
- Experience with dashboards, reporting applications, operational productivity tools, automation, AI-enabled capabilities, or smart user interface design
- Experience collaborating across product, engineering, operations, finance, compliance, sales, and executive stakeholders
- Strong backlog management, prioritization, and decision-making with incomplete information
- Ability to build tactical product plans from high-level goals, including capability definition, requirements, dependencies, milestones, and success measures
- Solid understanding of product roadmaps, business cases, investment tracking, and financial stewardship
- Solid interpersonal, communication, and stakeholder management skills for large matrix organizations
- Knowledge of U.S. health care, health insurance operations, provider workflows, payment integrity, or coordination of benefits
- Ability to work India-based hours aligned to a 10:00 AM U.S. Central Time end of shift
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
