Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the RoleWe’re looking for a strategic and operationally rigorous Senior Manager, Business Operations - Talent to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally.
This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor.
What You'll DoTalent Operations Leadership
Lead, coach, and develop a team of four Talent Operations professionals.
Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization.
Be hands on where needed to continue to shape and grow this critical function.
Recruiting Technology Strategy & Ownership
Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.).
Partner with Tech Enablement to drive system implementation, integration, automation, and optimization.
Evaluate and implement new tools as the organization scales.
Oversee and evolve the internal recruiting “help desk” into a scalable, automated support function.
Headcount Planning & Governance
Own execution and operational tracking of the company’s headcount plan in partnership with finance.
Build systems to monitor hiring progress, recruiter capacity, and forecasting.
Interview Operations & Scheduling
Own end-to-end interview operations, including scheduling infrastructure.
Build scalable processes and tooling to support high-volume, complex hiring.
Ensure a seamless and efficient experience for candidates, recruiters, and interviewers.
Programs & Experience (Interviewer Enablement, Referrals, Candidate Experience)
Own and scale core recruiting programs, including interviewer enablement, referrals, and candidate experience, ensuring they drive hiring excellence at scale.
Define success metrics and lead ongoing optimization to improve quality of hire, engagement, and overall recruiting performance.
Compliance & Global Hiring Expansion
Ensure recruiting processes meet compliance requirements across jurisdictions.
Partner with People Ops & Legal to support international hiring expansion.
8+ years of relevant operations experience; 3+ years in talent/recruiting operations a plus.
3+ years of experience managing high-performing teams.
Experience supporting a large, complex recruiting organization (30+ recruiters preferred).
Strong headcount planning, workforce planning, and reporting experience.
Demonstrated experience building scalable processes in high-growth environments.
Strong project management skills with the ability to manage multiple high-impact initiatives simultaneously.
Experience supporting global hiring and multi-jurisdiction compliance.
Data-driven decision maker with strong analytical capabilities.
Exceptional cross-functional communication and stakeholder management skills.
• Flexible PTO
• Unlimited AI token usage
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
United States• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (80 days) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation support to NYC or SF (as needed)
Canada• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health
United Kingdom• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option
• Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay
Referral InstructionsIf you are being referred for the role, please contact that person to apply on your behalf.
Other noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
Skills Required
- 8+ years of relevant experience
- 3+ years in talent/recruiting operations
- 3+ years managing high-performing teams
- Experience supporting a large, complex recruiting organization
- Support for 30+ recruiters
- Deep expertise in recruiting systems and tech stack ownership
- Experience with Ashby
- Strong headcount planning, workforce planning, and reporting experience
- Demonstrated experience building scalable processes in high-growth environments
- Strong project management skills managing multiple high-impact initiatives
- Experience supporting global hiring and multi-jurisdiction compliance
- Data-driven decision maker with strong analytical capabilities
- Exceptional cross-functional communication and stakeholder management skills
Ramp Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ramp and has not been reviewed or approved by Ramp.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is positioned as competitive or top-of-market in core technical roles, with strong base pay and total compensation ranges cited for engineers and product roles. Compensation is also framed as including meaningful equity alongside salary, making offers feel compelling versus many startup benchmarks.
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Healthcare Strength — Healthcare Strength: Healthcare coverage is described as comprehensive, often including medical, dental, and vision, with additional primary-care access via a One Medical membership. The package is portrayed as above-average on employer coverage for employees, increasing perceived value of the benefits bundle.
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Retirement Support — Retirement Support: A 401(k) with an employer match is consistently included as a core benefit. Immediate or meaningful matching is presented as a concrete financial benefit that goes beyond a basic plan offering.
Ramp Insights
What We Do
Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. More than 10,000 customers cut their expenses by 3.5% per year and closing their books 8x faster by switching to the Ramp platform. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp continues to grow at an increasingly large scale, more than doubling its revenue run rate in the first half of 2022. Valued at $8.1 billion, Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp was named Fast Company’s most innovative finance company in 2022.
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