Senior Manager, Supply Chain Operations - South

Posted 2 Days Ago
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Hiring Remotely in Field, East Staffordshire, Staffordshire, England, GBR
In-Office or Remote
Senior level
Logistics • Other
The Role
Lead operational activities in a multi-site supply chain, ensuring compliance with safety and quality standards while driving efficiency and customer satisfaction. Mentor teams and implement cost-saving initiatives while developing regional supply chain strategies.
Summary Generated by Built In

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

  • Ensure all operational activities within the region fully comply with health, safety, and quality standards, as well as operational procedures to drive regulatory adherence and risk mitigation.
  • Drive customer satisfaction by ensuring plants consistently meet service and quality standards, and foster a culture of operational excellence and continuous improvement.
  • Provide leadership and oversight to ensure plants have the appropriate resources and focus to consistently deliver on KPIs, meeting customer satisfaction and operational goals.
  • Continuously improve operational performance in key areas such as health and safety, cost management, product quality, customer satisfaction, and sustainability.
  • Analyze and track regional cost trends, identifying opportunities for cost efficiency and ensuring that financial performance aligns with budget targets.
  • Lead and implement cost-saving initiatives by recommending, analyzing, and executing efficiency improvements across the region.
  • Actively contribute to the development and execution of the regional supply chain strategy, working closely with cross-functional teams to drive operational consistency and improvement.
  • Lead and mentor plant management teams, ensuring alignment with strategic goals, fostering a collaborative work environment, and supporting professional development.

Senior Manager, Supply Chain Operations – South

📍 Location: Field-Based, South UK (Regular travel to Birmingham, Severnside & South Ockendon)
🕒 Type: Full time, Permanent
 

Are you an influential operational leader with the vision, resilience and capability to shape the future of a multi‑site, high‑volume supply chain network? Do you thrive in environments where operational excellence, major transformation and complex stakeholder alignment all collide, and where your leadership directly impacts national and European supply chains?
 

CHEP is hiring a Senior Manager, Supply Chain Operations – South, who will report to our UKI Supply Chain Director. You’ll oversee a large, fast‑paced operational region, leading three Plant Managers and c.600 colleagues, while spearheading some of CHEP’s most strategically important initiatives.
 

This role blends operational leadership with long‑term strategic influence, offering the scope to deliver real, measurable impact across safety, cost, service and transformation. It’s a role for someone ready to step into a large platform with visibility, autonomy and the chance to shape how our network performs today, and how it evolves for tomorrow.
If you’re driven by the challenge of leading large teams, transforming ways of working and delivering high‑stakes results in a matrix organisation, this is an exceptional opportunity to make your mark.
 

🎯 What We’re Looking For

Experience & Capability

  • Extensive experience managing large teams in high-volume, fast-paced manufacturing or Supply Chain environments.
  • Strong operational leadership across safety, service, quality and cost.
  • Proven experience delivering transformation projects and change management initiatives in complex, multi-site operations.
  • Demonstrated ability to influence senior stakeholders across matrix organisations (Commercial, Supply Chain, Engineering, HR, etc.).
  • Experience working in unionised environments with positive relationship management.
  • Financial and commercial acumen - budget ownership, P&L understanding, and cost optimisation capability.
  • Strong Continuous Improvement mindset (Lean/Six Sigma/Kaizen desirable).
     

Leadership Behaviours

  • Exceptional communication and coaching skills.
  • Comfortable with complexity, ambiguity and competing priorities.
  • Proactive, independent decision-maker who can balance strategy and execution.
  • Able to build engagement, foster Zero Harm culture and drive high performance across diverse teams.
     

Why Join CHEP?

  • Lead high-profile transformation programmes with genuine European exposure.
  • Multi-site, cross-functional scope — Operations, Engineering, Commercial, Supply Chain UK/EU.
  • Accelerated career pathway — a natural pipeline to future Head of Operations / Director roles.
  • Complex, exciting environment with autonomy, visibility and impact. This is a role for someone who wants to shape the future, not just run the present.

💼 What’s in It for You?

  • Certified Top 17 Global Employers
  • Annual bonus (typically 20%) based on company and individual performance
  • Car allowance
  • Generous Share Scheme
  • Private healthcare (family cover)
  • Flexible working
  • 25 days holiday + statutory holidays, with the option to buy/sell 5 additional days
  • 10% company pension contribution
  • Life Assurance
  • Employee Assistance Programme

Remote Type

Fully Remote

Skills to succeed in the role

Coaching, Collaboration, Disruptive Thinking, Feedback, Inclusive Leadership, Leading Change, Leading Customer Centric Teams, Mentorship, Motivating Teams, Prioritization, Self-Awareness

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Skills Required

  • Extensive experience managing large teams in high-volume, fast-paced manufacturing or Supply Chain environments.
  • Strong operational leadership across safety, service, quality and cost.
  • Proven experience delivering transformation projects and change management initiatives in complex, multi-site operations.
  • Demonstrated ability to influence senior stakeholders across matrix organisations.
  • Experience working in unionized environments with positive relationship management.
  • Financial and commercial acumen - budget ownership, P&L understanding.
  • Strong Continuous Improvement mindset (Lean/Six Sigma/Kaizen desirable).

CHEP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.

  • Retirement Support The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
  • Equity Value & Accessibility The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
  • Leave & Time Off Breadth PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.

CHEP Insights

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The Company
6,172 Employees
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

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