Senior Manager, Subscription & Loyalty (Growth Strategy)

Posted One Month Ago
Be an Early Applicant
Singapore, SGP
In-Office
Senior level
Information Technology
The Role
Own and grow subscription performance across multiple markets by defining market-specific growth strategies, diagnosing issues with data-driven analysis, running experiments, improving value propositions, and leading cross-functional GTM initiatives to drive subscriber growth, retention, and subscription GMV while reporting results to senior stakeholders.
Summary Generated by Built In
Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Our subscription program is a core growth pillar across our foodpanda, and foodora brands. As a Growth Strategy manager, you will be a part of crafting the long-term strategy, as well as driving growth across 10+ markets in Europe and APAC. 

You will define the growth levers for Subscriber growth in selected markets, [through analysis, first principles problem-solving, working with markets to identify issues hands on]. You will operate as a strategic owner - tracking performance, diagnosing issues, and driving cross-functional solutions that balance growth ambition with financial discipline.

In this role, you will focus on growing our Subscriber growth through defining growth levers. You will work closely with the pricing, product, commercial, and QC teams 

This role is for someone who has a strong ownership mindset, problem-solving skills, and can effectively influence stakeholders with clear data-backed thinking across a global organization.

 

Your mission:

  • Own subscription growth performance across markets, with accountability for key metrics such as Subscription GMV %, subscriber growth, and retention

  • Define and execute market-specific growth strategies, aligning priorities and initiatives across regions

  • Identify, test, and scale the most impactful growth levers through deep analysis and experimentation

  • Own and continuously improve the subscription value proposition by translating customer insights into actionable changes

  • Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams

  • Lead end-to-end initiatives, from problem diagnosis to execution, with a strong focus on measurable impact

  • Define success metrics, track performance, and deliver clear, decision-ready insights to senior stakeholders

Qualifications

  • Experience: 4–6 years in top-tier management consulting, FMCG, investment banking, or a high-growth tech environment; experience in subscription or growth is a strong plus

  • Problem Solving: Strong first-principles thinking with the ability to structure and solve ambiguous business problems end-to-end

  • Analytical Skills: Solid analytical foundation with experience working on P&L ownership, ROI-based decisions, and economic trade-offs; advanced Excel / Google Sheets skills required; SQL is a plus

  • Strategic Mindset & Ownership: High degree of self-motivation and accountability; hands-on approach with a willingness to dive into execution and deliver results

  • Communication: Clear, structured communicator with strong business judgment and the ability to influence senior stakeholders

  • Operating Style: Comfortable working in ambiguity within a fast-paced, international environment

Skills Required

  • 4-6 years experience in management consulting, FMCG, investment banking, or a high-growth tech environment
  • Experience in subscription or growth roles
  • Strong first-principles problem-solving and ability to structure ambiguous business problems end-to-end
  • P&L ownership experience and ROI-based decision making
  • Advanced Excel and Google Sheets skills
  • SQL
  • High degree of ownership, self-motivation, and hands-on execution
  • Clear, structured communication and ability to influence senior stakeholders
  • Comfortable working in ambiguity within a fast-paced, international environment

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

Delivery Hero Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

Similar Jobs

Mastercard Logo Mastercard

Consultant

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
Singapore, SGP
38800 Employees

Mastercard Logo Mastercard

Director, Product Management - Tokenization

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Remote or Hybrid
Singapore, SGP
38800 Employees

Pfizer Logo Pfizer

Quality Assurance Specialist

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
In-Office
Singapore, SGP
121990 Employees

Micron Technology Logo Micron Technology

GQ Ops Process Technician

Artificial Intelligence • Hardware • Information Technology • Machine Learning
In-Office
Singapore, SGP
45000 Employees

Similar Companies Hiring

Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
25 Employees
NODA AI Thumbnail
Artificial Intelligence • Information Technology • Software • Cybersecurity
Sydney, AU
54 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account