Senior Manager, Strategy & Operations

The Strategy & Operations team serves as the “API” through which company strategy, ways of working, and culture are transmitted to our departments. Your responsibilities will span both Flex strategy and operations, including framework development, project planning, financial modeling, research, and analysis. This role positions you at the very heart of the business, collaborating closely with Strategy & Operations peers, as well as with company and departmental leadership. This is an exceptional opportunity for a gritty, entrepreneurial problem solver able to toggle between strategy and execution. This role will provide frequent exposure to Flex Founders and Executive Team, giving hands-on experience of what it takes to lead and operate a world-class consumer fintech. 

As the Strategy & Operations team member, you’ll report to the Chief Business Officer to help drive high-impact projects that impact the whole of Flex. You can expect a unique, dynamic portfolio of work across cross-functional and enterprise-level strategy, driving the problem from strategy through execution. 

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

• Work with the Executive team on special projects, owning the end-to-end process from strategy development through cross-functional execution
• Provide research and analytical decision support, presenting clear recommendations and framing relevant trade-offs
• Continuously improve processes, streamline collaboration, and identify ways to proactively optimize costs
• Review, design, and help drive improvements to team structure to address knowledge and skill gaps in view of business needs
• Distill progress into executive-facing monthly memos, facilitating the review meetings to ensure the right strategic conversations are had
• Communicate effectively with senior stakeholders, navigating complex problem sets with agility
• Operate at top-decile levels of speed and productivity, dealing constructively with pressure and debate

• Ideally 5+ years of relevant work experience (e.g., investment banking, management consulting, start-up role in strategy, strategic finance, biz ops, or chief of staff function) 
• Direct work (or advisory experience) with a high-growth tech/fintech company preferred
• Entrepreneurial - finds the messiness of 0-to-1 building exhilarating 
• Strong conceptual facility; extremely fast thinker
• Comfort “fog sculpting,” making amorphous projects tractable 
• Well honed interpersonal skills; able to drive results through others without compromising relationships and rapport
• Ability to thrive in a fast-paced (and at times chaotic) environment 
• Strong bias for action 
• Obsessive attention to detail; high bar for your own work product 
• Superior communication skills (e.g., memos, verbal presentations)
• Advanced financial modeling skills

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $196,000 - $213,000. For all other states, the base salary pay range will be $176,000 - $190,000.