Senior Manager, Strategy & Operations (Bangkok Based)

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Thailand
Remote
Senior level
Software • Travel
The Role
Leads strategic projects and a team supporting Agoda’s hotel supply organization. Responsibilities include improving business performance, tracking KPIs, delivering cross-functional initiatives, developing operational insight tools, analyzing competitive threats, and enhancing partner programs. The role requires strong project ownership, stakeholder management, analytical problem-solving, and collaboration with senior leaders across departments.
Summary Generated by Built In

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  


Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.


No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Opportunity: 

As Senior Manager, Global Strategic Project, you will be instrumental in helping the Strategic Project Director to drive the implementation of global initiatives and innovations. In this high impact role, you will be responsible for safeguarding Agoda’s market position, proactively countering competitive threats, and ensuring our offerings remain the top choice for travelers.  

You will collaborate across departments to develop and execute defense strategies, leveraging data, market intelligence, and innovative tactics to stay ahead in a dynamic and fast-evolving industry. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.  

The role is based in Bangkok and reports to the Strategic Project Director 

In this Role, you’ll get to: 

  • Lead a team towards maximizing business performance and competitive situation of the hotel supply organization 
  • Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability.  
  • Drive the end-to-end delivery of strategic projects, ensuring alignment with business goals, timely execution, and continuous improvement.  
  • Develop, implement, and improve new operational tools to gather internal and external insights 
  • Transform insights gathered into actionable initiatives and improve existing partner programs to meet the needs of our partners 
  • Work with senior stakeholders across multiple departments to drive projects and goals to completion
     

What you’ll Need to Succeed: 

  • ~12+ years operations, strategy or project management experience required; team management experience is a plus 
  • Very strong analytical and problem-solving skills 
  • Strong communication & stakeholder management skills with fluency in English 
  • Proven track record in project delivery and management 
  • Comfortable utilizing AI to improve work efficiency, quality and output  
  • Experience in Internet, E-commerce, technology or travel industry experience is a plus 
  • Experience in Management Consulting is a plus 
  • Bachelor or equivalent degree required, MBA is a plus 
  • Team player with great collaboration skills 
  • Energetic and driven with Professional “get it done” attitude 
  • Creative and Innovative, adapts well to and is energized by change 
  • Working knowledge and fluency with SQL is a plus 
    #Bangkok #ThailandJobs #AgodaJobs #Strategy #operations #SeniorManager #GlobalHiring #RelocationSupported

 Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda
  • Agoda Careers https://careersatagoda.com
  • Facebook https://www.facebook.com/agodacareers/
  • LinkedIn https://www.linkedin.com/company/agoda
  • YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills Required

  • 12+ years of experience in operations, strategy, or project management
  • Strong analytical and problem-solving skills
  • Strong communication and stakeholder management skills
  • Fluency in English
  • Proven project delivery and project management experience
  • Bachelor’s degree or equivalent
  • Ability to utilize artificial intelligence to improve work efficiency, quality, and output
  • Team management experience
  • Experience in Internet, e-commerce, technology, or travel industries
  • Management consulting experience
  • MBA
  • Working knowledge and fluency with SQL
  • Team collaboration skills and adaptability to change

Agoda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agoda and has not been reviewed or approved by Agoda.

  • Flexible Benefits Flexible allowances like “Agoda Choice” are presented as customizable for health, learning, travel, fitness, or wellness, which can increase perceived value beyond base pay. Reimbursement-style options are also described as usable for a wide range of personal needs, from training to wellness expenses.
  • Healthcare Strength Health-related coverage is described as comprehensive, including medical and life insurance and, in some places, dental and vision. Mental-health and support resources such as an Employee Assistance Program and unlimited Headspace access are also highlighted.
  • Wellbeing & Lifestyle Benefits Hybrid/remote arrangements and a work-from-anywhere style program are positioned as benefits that support work-life balance. Travel-related perks such as employee discounts and automatic Platinum membership add lifestyle value for employees who use the platform.

Agoda Insights

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The Company
HQ: Singapore
9,211 Employees
Year Founded: 2005

What We Do

Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,900,000 properties worldwide. Our web and mobile products provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals for business and leisure travelers. Agoda employs over 7,000 professionals from 90 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. For properties seeking partnership with Agoda, visit https://connect.agoda.com

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