Senior Manager, Strategic Planning & Events

Posted 5 Days Ago
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Miami, FL
In-Office
Senior level
Artificial Intelligence • eCommerce • Retail
The Role
The Senior Manager will lead the planning and execution of various organizational events and meetings, ensuring alignment and effective communication across business units.
Summary Generated by Built In

Role Overview

At the heart of every high-performing organization is a rhythm—a cadence of meetings, priorities, and events that align teams and drive execution. The Senior Manager, Strategic Planning & Events will be responsible for orchestrating this rhythm across the business, ensuring seamless planning and execution of internal operations, executive engagements, go-to-market activations, and corporate-wide events.

This role blends strategic planning, operational rigor, and creative execution. You will work cross-functionally with leadership, marketing, sales, and people teams to deliver high-impact experiences that reinforce organizational priorities, culture, and brand.

Key Responsibilities

Business Cadence & Operational Rhythm

  • Own the planning and execution of recurring leadership and cross-functional meetings (e.g., QBRs, all-hands, strategic offsites).
  • Develop and manage meeting agendas, pre-reads, follow-ups, and action tracking.
  • Ensure alignment across teams by maintaining a consistent operating rhythm and communication flow.

Executive & Leadership Events

  • Plan and manage executive-level engagements including board meetings, leadership summits, and strategic retreats.
  • Coordinate logistics, content development, and stakeholder communications.
  • Serve as a liaison between executive sponsors and operational teams to ensure flawless execution.
  • Support building board materials and board meeting preparation.

Go-To-Market & Enablement Events

  • Partner with Sales, Marketing, and Product teams to deliver impactful GTM events such as product launches, enablement sessions, and customer briefings.
  • Align event strategy with business objectives and performance metrics.
  • Manage vendor relationships, budgets, and post-event reporting.

Corporate & Culture Events

  • Work with the People team on the planning and execution of internal culture-building events including holiday parties, recognition programs, and team-building activities.
  • Collaborate with People team to reinforce employer brand and employee engagement.
  • Ensure events reflect company values and foster inclusion across global teams.

Qualifications

  • 5+ years of experience at a SaaS company in business operations, COGs, or strategic planning roles.
  • Proven ability to manage complex projects with multiple stakeholders.
  • Strong communication and storytelling skills; able to distill complexity into clarity.
  • Experience with digital collaboration tools.
  • Comfortable working in a fast-paced, high-growth environment.
  • Background in a global organization is a plus.

Preferred Attributes

  • Strategic thinker with a bias for execution.
  • Highly organized and detail-oriented.
  • Collaborative team player with a proactive, resourceful mindset.
  • Passion for creating memorable experiences that drive business impact.

Top Skills

Digital Collaboration Tools
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The Company
HQ: Tampa, Florida
95 Employees
Year Founded: 1989

What We Do

Upshop is the first total store operations platform synchronizing Fresh, Center, eCommerce, and DSD solutions to make retail operations simplified, smart, and more connected.

Upshop has been pioneering total store operations technology for over 30 years; delivering SaaS-based solutions which offer a simplified, smarter, more connected solution to retail store associates. The business leveraged the technology of leading products FreshIQ®, ShopperKit, Date Check Pro, and Itasca Retail's Magic Inventory Intelligence to synchronize one platform, providing retailers the visibility needed to increase sales, cut waste, and streamline labor efficiencies. Over 150+ retail chain accounts trust our software in over 30,000+ stores, 9 countries, and 3 continents.

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