The way consumers discover and buy products is being rewritten — and Stackline sits at the center of that shift. As a Senior Manager on the Strategic Insights team, you'll be a trusted advisor to some of the world's most recognized brands, helping them navigate a rapidly evolving landscape where AI-powered shopping agents, digital shelf dynamics, and real-time data are reshaping how purchase decisions get made.
You’ll independently lead complex, end-to-end consulting engagements for some of the world’s largest enterprise brands — combining Stackline’s proprietary datasets with a powerful suite of AI tools to uncover growth opportunities, build compelling narratives, and deliver recommendations that move the needle. This isn’t a back-office analytics role — you’ll be the primary strategic advisor for your clients, owning the relationship from scoping through delivery, and helping shape how the team operates and evolves. If you’re someone who thrives in high-stakes client conversations as much as in spreadsheets, and who gets genuinely excited about what AI is doing to commerce, this role was built for you.
This is a hybrid role (4 days/week in office) at our office located in Downtown Seattle.
What You Will Do:
Client Relationships & Communication
- Own and grow consulting relationships with a portfolio of leading global brands, serving as their strategic advisor
- Lead client calls with confidence — synthesizing performance trends, aligning on priorities, and proactively bringing new ideas to the table
- Translate complex datasets and analyses into polished, persuasive narratives for executive and cross-functional stakeholders
- Build and deliver high-quality client-facing materials — presentations, performance recaps, one-pagers, and strategic frameworks — that make data feel urgent and actionable
Ecommerce Strategy & AI Shopping
- Conduct deep market, category, and competitor analyses to sharpen clients' ecommerce strategies and keep them ahead of fast-moving trends
- Advise clients on how to win across both the traditional digital shelf and the emerging agentic shelf — where AI assistants like Amazon Rufus, ChatGPT Shopping, and Perplexity are increasingly driving purchase decisions
- Identify optimization opportunities across AI shopping visibility, content, pricing, promotions, and advertising — and connect those levers to measurable business outcomes
AI-Powered Analysis & Insight
- Work inside a robust stack of AI tools — including Stackline's proprietary AI Visibility and Advisor platforms — to accelerate research, surface insights faster, and produce higher-quality deliverables in less time
- Use AI to streamline recurring workflows: automated reporting, trend detection, content audits, and more
- Identify opportunities to scale or automate existing service offerings, contributing to how the team evolves its delivery model
- Generate performance reports and forecasts that connect historical data to forward-looking strategic recommendations
- Mentor and provide guidance to junior team members, helping elevate the quality and consistency of the team’s client deliverables
Must-Haves
- Bachelor's degree in Business, Marketing, Communications, the Liberal Arts, or a related field
- 6+ years of experience in ecommerce, retail analytics, consulting, or a client-facing analytics role — with a demonstrated track record of independently owning complex client engagements
- Exceptional communication skills — written, verbal, and visual — with a demonstrated ability to build trust with clients and stakeholders
- Advanced proficiency in Excel and PowerPoint; you know how to make data compelling, not just accurate
- Proven ability to synthesize large, complex datasets into clear, confident recommendations
- Hands-on experience with AI tools (Claude, ChatGPT, Gemini, or similar) as a genuine accelerant to your work
- Strong organizational skills and the ability to manage multiple client workstreams simultaneously without dropping the ball
- Experience manipulating large datasets with SQL or comparable querying tools
- You thrive in ambiguity, move fast, and have innate curiosity
Bonus Points if you have
- MBA or other advanced degree
- Familiarity with AI shopping surfaces — Amazon Rufus, ChatGPT Shopping, Google AI Overviews, or similar
- Background in retail, CPG, digital advertising, or startup environments
It’s important that each and every employee feels they are supported and can complete their life’s best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, geographical location, and performance. The salary range for this position located in Seattle is $120,000 - $140,000 per year. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition, we provide a robust benefits and perks package that includes:
- Comprehensive medical, dental, and vision coverage that actually supports you — including HSA with company match and FSA options
- Fertility benefits to support your path to parenthood
- 401(k) with company match to help you plan ahead
- Company-paid life insurance
- 20 days of PTO + 9 company holidays to truly unplug
- Paid parental leave for all parents — because family matters
- Summer Fridays (log off at 3pm and enjoy it)
- Regular in-office social events including happy hours and catered lunches
- A thoughtfully stocked kitchen with healthy snacks and fresh fruit
Skills Required
- Bachelor's degree in Business, Marketing, Communications, or a related field
- 6+ years of experience in ecommerce, retail analytics, consulting, or a client-facing analytics role
- Exceptional communication skills with a demonstrated ability to build trust with clients
- Advanced proficiency in Excel and PowerPoint
- Experience manipulating large datasets with SQL or comparable querying tools
- Hands-on experience with AI tools (Claude, ChatGPT, Gemini, or similar)
What We Do
Stackline is a retail technology company that builds commerce tools for thousands of the largest consumer brands, retailers, and professional service firms. Our mission is to fuel the future of commerce by bringing brands and customers closer together.
Why Work With Us
We're a team of problem solvers and creative thinkers, engineers and new business builders. When employees join Stackline, they quickly discover that our talented, ambitious teams will help them accomplish their life's best work.
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