Senior Manager, Strategic Insights

Posted 2 Months Ago
Be an Early Applicant
Seattle, WA, USA
In-Office
120K-140K Annually
Senior level
eCommerce • Software • Analytics • Business Intelligence • Consulting
The Role
Lead end-to-end consulting engagements for enterprise ecommerce brands, advising on digital and AI-driven commerce strategy. Combine proprietary datasets and AI tools to generate insights, forecasts, and client-facing materials; manage client relationships and mentor junior team members.
Summary Generated by Built In
Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.
 
Founded in 2014 in Seattle, we now have offices in Minneapolis, New York, Cleveland, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.
 
Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.
 

About the Role

The way consumers discover and buy products is being rewritten, and Stackline sits at the center of that shift. As a Senior Manager on the Strategic Insights team, you'll be the strategic advisor to some of the world's most recognized brands. You'll help them answer hard, open-ended questions about growth, competitive position, and where to invest as AI shopping agents and real-time data reshape how purchase decisions get made.

This is a consulting role that happens to sit inside a data company. You'll take ambiguous client problems, break them into a structured plan, and pressure-test hypotheses against Stackline's proprietary datasets. Then you'll land a clear recommendation and walk an executive audience through it. You'll own engagements end to end, from scoping through delivery, and you'll help shape how the team builds and scales its offerings. If you've done strategy work at a consulting firm or in-house and want to apply it to the fastest-changing corner of commerce, this role was built for you.


What You Will Do

Strategic Problem Solving

  • Frame ambiguous client questions into structured, hypothesis-driven workplans, and choose the analytical approach that actually answers the question
  • Analyze market, category, competitor, financial, and operational data to synthesize strategic options and a clear point of view
  • Build business cases, pricing and promotion analyses, and forecasts that connect ecommerce levers to revenue, share, and margin outcomes
  • Develop recommendations across short-, mid-, and long-term horizons, from near-term optimizations to operating model and capability changes

Ecommerce Strategy & AI Shopping

  • Advise clients on winning across both the traditional digital shelf and the emerging agentic shelf, where AI assistants like Amazon Alexa, ChatGPT Shopping, and Perplexity increasingly drive purchase decisions
  • Identify growth opportunities across AI shopping visibility, content, pricing, promotions, and advertising, and quantify their business impact
  • Stay ahead of category and industry trends through market research, and bring new ideas to clients proactively

Client & Engagement Leadership

  • Own and grow relationships with a portfolio of leading global brands as their primary strategic advisor
  • Lead multiple concurrent engagements, directing the work from scoping through final quality review so every deliverable is accurate, rigorous, and client-ready
  • Tell a structured, clear, and visually compelling story: turn complex analysis into executive presentations, frameworks, and one-pagers that drive decisions
  • Manage demanding senior stakeholders with confidence, including transparent conversations about priorities and trade-offs
  • Partner with Stackline's product, sales, and client success teams to drive alignment and execution on client priorities

Building the Practice

  • Use a robust AI stack, including Stackline's AI Visibility and Advisor platforms plus tools like Claude and ChatGPT, to accelerate research and raise the quality of deliverables
  • Identify opportunities to scale or automate existing service offerings and contribute to how the team evolves its delivery model
  • Create reusable intellectual property (frameworks, playbooks, points of view) that builds the team's knowledge base
  • Mentor junior team members and provide clear guidance that raises the quality and consistency of the team's work
  • Shape new engagements with clients, scope the work, and identify expansion opportunities within your portfolio.

Who We Are Looking For

Must-Haves

  • Bachelor's degree in Business, Economics, Marketing, the Liberal Arts, or a related field
  • 6+ years of experience in management consulting, corporate strategy, ecommerce, or a client-facing strategy or analytics role, with a track record of leading client-facing work and managing or directing others
  • Demonstrated structured problem solving: you can take an ambiguous question, break it down, and land a confident recommendation
  • Comfort building business cases and financial analyses, not just performance reporting
  • Exceptional written, verbal, and visual communication, with the ability to build trust with senior clients
  • Advanced proficiency in Excel and PowerPoint, plus experience working with large datasets in SQL or comparable tools
  • Hands-on experience using AI tools (Claude, ChatGPT, Gemini, or similar) as a genuine accelerant to your work
  • Meticulous attention to detail and the ability to manage multiple workstreams and deadlines in a fast-paced environment
  • Intellectual curiosity, a creative mindset, and real comfort with ambiguity

Bonus Points 

  • Experience at a strategy consulting firm or a Big 4 strategy practice
  • In-house strategy experience at a retailer, marketplace, or CPG brand (e.g., Amazon, Walmart, TikTok Shop)
  • MBA or other advanced degree
  • Familiarity with AI shopping surfaces such as Amazon Alexa, ChatGPT Shopping, or Google AI Overviews
  • Background in retail, CPG, retail media, or startup environments

Benefits and Perks

It’s important that each and every employee feels they are supported and can complete their life’s best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, geographical location, and performance. The salary range for this position located in Seattle is $120,000 - $140,000 per year. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition, we provide a robust benefits and perks package that includes:

  • Comprehensive medical, dental, and vision coverage that actually supports you — including HSA with company match and FSA options
  • Fertility benefits to support your path to parenthood
  • 401(k) with company match to help you plan ahead
  • Company-paid life insurance
  • 20 days of PTO + 9 company holidays to truly unplug
  • Paid parental leave for all parents — because family matters
  • Summer Fridays (log off at 3pm and enjoy it)
  • Regular in-office social events including happy hours and catered lunches
  • A thoughtfully stocked kitchen with healthy snacks and fresh fruit
Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Skills Required

  • Bachelor's degree in Business, Marketing, Communications, Liberal Arts, or related field
  • 6+ years of experience in ecommerce, retail analytics, consulting, or client-facing analytics roles
  • Exceptional written, verbal, and visual communication skills with ability to build client trust
  • Advanced proficiency in Excel and PowerPoint
  • Proven ability to synthesize large, complex datasets into clear recommendations
  • Hands-on experience with AI tools (e.g., Claude, ChatGPT, Gemini) used to accelerate work
  • Strong organizational skills and ability to manage multiple client workstreams
  • Experience manipulating large datasets with SQL or comparable querying tools
  • Comfort with ambiguity, fast pace, and strong curiosity
  • MBA or other advanced degree
  • Familiarity with AI shopping surfaces (Amazon Rufus, ChatGPT Shopping, Google AI Overviews)
  • Background in retail, CPG, digital advertising, or startup environments
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The Company
HQ: Seattle, WA
248 Employees
Year Founded: 2014

What We Do

Stackline is a retail technology company that builds commerce tools for thousands of the largest consumer brands, retailers, and professional service firms. Our mission is to fuel the future of commerce by bringing brands and customers closer together.

Why Work With Us

We're a team of problem solvers and creative thinkers, engineers and new business builders. When employees join Stackline, they quickly discover that our talented, ambitious teams will help them accomplish their life's best work.

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