Senior Manager, Strategic Initiatives E-Commerce (Canada)

With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

The Senior Manager of Strategic Initiatives contributes to the success of Sur La Table by leading development, innovation, and strategic plans and projects for the digital/ecommerce team. Partners with cross functional teams and senior business leaders to solve complex business problems and provides support to ensure actions and execution of projects and tasks, leading to improved business performance. Will help define KPIs for strategic initiatives and report out on a regular basis. The successful candidate will be comfortable setting and achieving aspirational goals for growth and efficiency to support overall digital growth.

This position will report into the VP and General Manager, E-Commerce

What you get to do every day:

• Lead cross-functional teams during project phases from ideation, discovery, business requirements gathering through completion.
• Create ROI models for new projects.
• Assist in driving long term strategy based on business needs.
• Ensure SOW is delivered as outlined for special projects.
• Identify issues impacting the success of projects, provide solutions to help mitigate risk.
• Communicate KPIs – status, risk, success of strategic projects across teams.
• Be the point of contact with strategic partners.
• Provide topline weekly business insights. We need more of this on the team. 

What you bring to the role:

• Bachelor's degree and at least 5 years of experience in a highly analytical or a consulting role for an omni channel brand.
• At least 5 years of direct leadership, indirect leadership and/or cross functional team leadership.
• Structures ambiguous problems.
• Applies critical problem-solving skills by breaking issues apart and formulating hypotheses. Creates analytical work streams to prove or disprove hypotheses.
• Synthesizes clear takeaways from complex information and formulates recommendations and action plans, using both qualitative and quantitative methods.
• Must be naturally curious. And resourceful.
• Experience leading budgeting exercises.
• At least 3 years of experience in ecommerce / marketing technology.
• At least 3 years of experience contributing to financial decisions.
• Experience driving product roadmaps.
• Understand demand forecasting.
• Experience driving growth through paid channels.

What’s in it for you?

• Salary Range: $155,000-$161,000 CAD
• Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!
• Company Provided Life Insurance equal to one year salary
• RRSP matching
• 3 weeks’ vacation + 5 Paid Sick Days
• Birthday off with pay!
• Paid holidays

What our interview process looks like:

• Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better:
• 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us!
• 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
• 👩🏽‍💻Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.
• ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.

CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

CSC Generation Holdings family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].

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