Senior Manager, Special Events and Logistics (External Agency Position)

The NFL is looking for a Senior Manager, Special Events and Logistics. This role will support the function director, to oversee and manage the Special Events and Logistics team across UK, Europe and UAE. They will be responsible for delivering and executing operational excellence whilst ensuring a best-in-class experience that meets the wider business objectives and goals.

This job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL. The individual selected for this role will be an employee of that third-party agency and not the NFL. All compensation, benefits, and other terms and conditions of employment are handled by the agency. The assignment to provide services to the NFL will be limited in duration but may be extended for an additional period by agreement between the NFL and the agency. 

Responsibilities

Accommodation, ground/Air transportation and NFL Elite Service

• Planning and execution of all NFL HQ’s in market including accommodation and management of bedroom holds ensuring cost effectiveness.
• Management of all air/rail travel and maintaining the Amex/NFL relationship.
• Contract negotiation/RFP and management of our Ground Transportation provider in all our markets for International Games and throughout the year for teams/VIPs in market.
• Leading and oversite of NFL Elite Service, ensuring we are sourcing the best possible accommodation and in market experiences for all NFL VIP’s. Coordinating our NFL Elite Service team on game day. Ensuring all our guests have a seamless VIP experience in stadium. This includes liaising with relevant departments prior and during the day. Actioning last minute changes to schedules.

Budgeting

• Oversight of all accommodation, ground transportation and NFL Elite Service   budgets whilst managing up to Director Special Events and Logistics.
• Ensure the team track, manage, and communicate their budgets to ensure Special Events, Logistics and NFL Elite Service come in within budget.

Vendor/Team Management

• Lead relationship with our vendors

Team and Stakeholder Management

• Manage and develop the Special Events, Logistics and Elite Service team through the year. Including training Seasonal Staff.

Required Qualifications

• Minimum 8 - 10 years’ experience in the events/logistics industry
• 4 years management experience
• Extensive knowledge within a highly technical discipline of managing and executing large scale events
• Ability to manage high value budgets
• Experience in managing multiple partners and agencies
• Outstanding stakeholder management
• Good knowledge and understanding of sports events and logistics.
• Commercially astute and able to identify revenue generating opportunities
• Strong track record of managing a team
• Ability to communicate effectively and deliver key information to all team members
• Proven track record of supporting and developing team members
• Ideally, an understanding of American Football

Other Key Attributes / Characteristics

• Highly organised, with exceptional time management and the ability to prioritize tasks as necessary and meet key deadlines
• Effective problem-solving, can identify issues, find solutions and make informed decisions.
• Proven ability in managing upwards and communicating effectively
• Excellent communication skills used to drive collaboration across business areas and functions.
• Strong presentation skills with ability to deliver key information to large audiences
• Ability to adapt and be resilient within an ever-changing environment and event landscape  
• Strong capability for stakeholder management; confident in influencing and negotiating with both internal colleagues and external partners whilst maintaining key relationships
• Demonstrates integrity, motivates team members and is recognized as a valuable team player
• Enthusiastic, self-starter with a positive attitude and a commitment to delivering the best

Terms 

• Willingness to travel outside of the UK, work additional hours and weekends when required

Benefits Information
To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered. 

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. 

WHO WE ARE:

NFL Core Values:

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes:   What we expect for our employees:

• Embody an enthusiastic, proactive can-do attitude 
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset