Senior Manager Solution Consulting

About Planet 

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.  

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. 

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. 

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. 

Role overview: 

We are looking for a Senior Solution Consultant to partner closely with our Commercial teams and customers, providing technical and solution design expertise across e-commerce payment opportunities across our Enterprise and mid-market customers.

This is a customer-facing role where you’ll use your technical knowledge to provide sales support and act as the bridge between sales, product, engineering, and delivery—helping prospects and clients understand how Planet’s products and solutions can support their business objectives and solve their payment challenges.

You will be responsible for managing the entire solution lifecycle, collaborating with commercial teams and customers to identify opportunities, define customer requirements, and initiate internal projects and delivery processes. Your efforts will ensure successful implementation and deployment, directly contributing to both project outcomes and revenue growth.

What you will do: 

• Support Commercial teams throughout the sales lifecycle, from discovery through close.

• Act as the technical and solutions expert in the region for Planet’s products, integrations and platform capabilities.

• Lead customer discovery sessions to understand business requirements, technical environments, and integration needs.

• Align the Planet end-to-end payment solutions with the customer use cases, including DCC, MCP, POS integrations, online checkout flows, and omnichannel experiences.

• Deliver compelling solution presentations and product demonstrations to technical and non-technical stakeholders.

• Respond to RFPs/RFIs and contribute to proposals with solution architectures and technical content.

• Collaborate with Product and Engineering teams to provide feedback from the field and influence roadmap priorities.

• Support proof-of-concepts and pilot implementations where required.

• Ensure smooth handover from sales to implementation, documenting solution designs and customer requirements.

• Stay current on Planet’s product portfolio, payment technologies, and industry trends.

Who you are:  

• Experience in a Solutions Consultant, Sales Engineer, or Technical Pre-Sales role within payments.

• Proven experience in payments, fintech, e‑commerce platforms, or SaaS solution consulting.

• Strong understanding of online payment flows, gateways, fraud tools, card schemes, alternative payment methods, and subscription billing.

• Technical proficiency with APIs, webhooks, SDKs, and common integration patterns.

• Comfortable engaging with both business and technical stakeholders.

• Experience supporting enterprise or mid-market commercial sales teams.

• Ability to translate complex technical concepts into clear business value.

• Strong presentation and communication skills.

• Familiarity with POS systems, commerce platforms, or hospitality/retail environments is a plus.

• Self-starter mindset with the ability to manage multiple opportunities simultaneously.

Why Planet: 

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. 

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now. 

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.