What You’ll Do:
Strategic Execution: Responsible for quarterly planning and the successful delivery of multiple components or modules. You will break down high-level goals into clear, measurable milestones while navigating resource constraints and technical risks.
Active Technical Leadership: Dedicate time to hands-on coding and code reviews while providing high-level guidance to ensure teams produce maintainable, high-quality designs. You will use telemetry and data to identify problems early and assess technical feasibility and trade-offs (quality vs. time-to-market).
Product Sense & Advocacy: Partner deeply with Product Management to understand customer pain points and the product vision. You will analyze product metrics to identify areas for improvement and advocate for user needs throughout the development lifecycle.
Team Scaling & Culture: Manage, mentor, and grow multiple squads of high-caliber engineers. You are responsible for hiring the right talent and fostering a culture of technical excellence, accountability, and continuous improvement.
Operational Excellence: Lead effective sprint ceremonies (daily standups, planning, demos) where you have direct squad responsibilities, ensuring a high bar of execution and delivery towards business outcomes.
What You’ll Bring:
Advanced Management Experience: Proven track record of managing engineering teams and scaling impact beyond a single team or component.
Strong C# Proficiency: Proven expertise with modern C# development. We are looking for leaders whose current or very recent role involves active, hands-on coding and the ability to contribute meaningfully to deep technical discussions.
Microservices & Architecture: Extensive experience designing and maintaining resilient, scalable solutions built on a microservice architecture (Docker/Kubernetes). You should be adept at managing technical debt and ensuring long-term scalability.
SaaS Expertise: Deep experience developing and deploying large-scale, high-availability SaaS applications with a focus on data-driven decision-making.
Our Thorough Technical Interview Process
Our interview process is designed to be a comprehensive assessment of the deep, hands-on technical skills essential for this Player-Coach role. We transparently share our stages so you can prepare effectively:
1. CP1 (Code Pairing)
Live coding session with an engineer solving a core coding prompt in C# in real-time (coding, compiling, solving).
2. CP2 (Code Pairing)
Live coding session, same format. Increased complexity coding prompt focused on deep C# language knowledge and problem-solving.
3. CP3 (System Design)
Whiteboard session and knowledge deep dive. Assessing expertise in distributed systems, scalability, and microservice architecture.
4. Final Round
Interview with People Business Partner. Leadership philosophy, management experience, culture fit, and soft skills.
A successful candidate will demonstrate the required level of proficiency in both 90-minute Code Pairing sessions in C# and the System Design session. If you are an Engineering Manager ready to lead through technical excellence and maintain an active coding practice in C#, we encourage you to explore this opportunity with ServiceTitan!
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $204,000 USD - $272,900 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.Top Skills
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market.
Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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