Senior Manager, Software Engineering

Posted 2 Hours Ago
Be an Early Applicant
Hiring Remotely in US
Remote or Hybrid
204K-328K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The operating system for the trades.
The Role
Leads a senior-heavy software engineering team building a new consumer home-services product. Owns full-stack technical direction across mobile, backend, and frontend; architecture, roadmap, delivery, mentorship, hiring, and team growth. Partners with executives, product, design, recruiting, and B2B engineering teams while driving rapid experimentation, technical quality, and AI-enabled development practices.
Summary Generated by Built In

Ready to be a Titan?

Homh is ServiceTitan's new consumer brand connecting homeowners with vetted, high-quality contractors for home service and improvement projects. We're building a look-and-book experience: homeowners request a service, get matched with top contractors (often same-day, within a 3-4 hour window), and can easily rebook people they trust. This is a 0-to-1 build inside an established company, a startup with ServiceTitan's resources behind it.

We're looking for a seasoned engineering leader to run a small, senior-heavy team, including staff engineers, shipping this product from the ground up. You'll need technical depth across mobile, backend, and frontend to make and defend architecture calls, and review hard design decisions. You'll work directly alongside the exec team, product, and design.


What you'll do:

  • Drive technical direction across the full stack, mobile app, backend services, and frontend, including geolocation-based matching logic and other core product systems
  • Set the bar on architecture and design decisions as a credible technical counterpart to a team that includes staff-level engineers
  • Own and communicate the team's roadmap, balancing fast iteration (this is early-stage, trial and error is expected) against a coherent long-term technical vision
  • Partner closely with B2B engineering teams to ensure Homh's architecture works well with ServiceTitan's existing contractor-side tools and systems
  • Champion AI tooling across the team's workflow, pushing for leverage in how the team builds, researches, and ships
  • Take accountability for delivery through discovery and implementation, including technical tradeoffs under ambiguity
  • Set development plans, run 1:1s, and assess progress, with an emphasis on technical mentorship and unblocking over process-building
  • Build team cohesion, celebrating wins and solving problems together
  • Partner with Recruiting on interviewing, sourcing, and screening to help build out the team
  • Communicate clearly and directly with engineers, product, design, and leadership in a fast-moving, cross-functional org

What you'll bring:

  • 7+ years managing software engineering teams, including experience managing senior or staff-level engineers directly
  • Hands-on technical background as a senior or staff engineer designing APIs, systems, and abstractions used by other engineers
  • Ability to go deep enough on architecture across frontend, backend, and mobile to make credible calls with a team that doesn't need hand-holding technically
  • Comfort with ambiguity and fast iteration on an early-stage product without settled processes
  • Strong communication and technical writing skills

Ideal candidates also have experience with:

  • Our stack: React, TypeScript, C#/.NET, Next.js, Tailwind, Vite, Azure (Container Apps, Functions, Service Bus), PostgreSQL, Snowflake, LangGraph, MCP, Kafka
  • Consumer-facing (B2C) product experience, ideally 0-to-1 or early-stage
  • Mobile app development
  • Managing a team through a period of headcount growth (this role is expected to grow into an org with M1s reporting up as the team expands)
  • B.S., M.S., or PhD in Computer Science, Engineering, or a related technical field

Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 


Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.


What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $218,300 USD - $327,500 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $204,000 USD - $306,000 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

Skills Required

  • 7+ years managing software engineering teams, including direct management of senior or staff-level engineers
  • Hands-on senior or staff engineering experience designing APIs, systems, and abstractions used by other engineers
  • Ability to make credible architecture decisions across frontend, backend, and mobile
  • Comfort working with ambiguity and fast iteration on an early-stage product
  • Strong communication and technical writing skills
  • Experience with React, TypeScript, C#/.NET, Next.js, Tailwind, Vite, Azure, PostgreSQL, Snowflake, LangGraph, MCP, or Kafka
  • Consumer-facing B2C product experience, ideally in a 0-to-1 or early-stage environment
  • Mobile app development experience
  • Experience managing team growth and developing an expanding engineering organization
  • B.S., M.S., or PhD in Computer Science, Engineering, or a related technical field

ServiceTitan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ServiceTitan and has not been reviewed or approved by ServiceTitan.

  • Healthcare Strength — Healthcare coverage is positioned as a major strength, with multiple plan features emphasizing broad medical, dental, and vision support plus telehealth-style access. Additional elements like HSA/FSA options and employer contributions reinforce perceived value beyond base pay.
  • Parental & Family Support — Parental leave and family-forming support appear notably robust, with repeated references to paid leave and meaningful adoption/fertility assistance. The package is described as supportive across different family paths, though specifics can vary by plan and location.
  • Fair & Transparent Compensation — Compensation is portrayed as generally competitive in several functions, particularly in engineering and experienced roles, contributing to an overall sense of being paid fairly. Equity and bonus components are also described as meaningful parts of total rewards for many roles.

ServiceTitan Insights

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The Company
HQ: Glendale, CA
2,760 Employees
Year Founded: 2012

What We Do

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market. Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.

Why Work With Us

Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.

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