Senior Manager, Software Engineering - Claims

Posted 7 Hours Ago
Be an Early Applicant
3 Locations
In-Office
200K-250K Annually
Senior level
Healthtech
The Role
Lead and manage the core Claims processing system, owning development, testing, and maintenance. Partner with Product, Business, Operations, and Support to define and execute the technical roadmap, automate processes, and improve SLAs. Drive adoption of AI-powered developer tools and architect AI-native, agentic solutions. Provide technical and people leadership to build scalable, cloud-native backend services and integrations using Java/Spring Cloud, Kafka, AWS, Kubernetes, PostgreSQL, and BRMS.
Summary Generated by Built In

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

What you'll do:
  • Engineering Management: Manage the core Claims processing system, taking full ownership of all development, testing, and maintenance cycles that go into the product development lifecycle.
  • Stakeholder Collaboration: Work closely with cross-functional stakeholders—including Business, Product, Operations, and Production Support—to continuously enhance the Claims platform and automate efficient processes to improve SLAs.
  • Roadmap Execution: Partner with Product teams to define, prioritize, and manage the technical claims roadmap, ensuring our architecture meets current and future business needs.
  • Drive AI & Agentic Development: Lead the team's adoption of AI-powered developer tools (e.g., GitHub Copilot, Cursor, WindSurf) and drive architectural decisions for building AI-native, Agentic solutions (utilizing tools like LangChain or Google ADK).
  • Technical and People Leadership: Guide the team in building scalable, cloud-native backend services and integrations using our tech stack (Java/Spring Cloud, Kafka, AWS, Kubernetes, PostgreSQL) and Business Rules Management Systems (BRMS).
To be successful in this role, you'll need:
  • Masters’ or Bachelor's degree in Computer Science Engineering, or a related field.
  • Experience: Minimum of 12 years of software engineering experience, with at least 3 years of experience directly managing engineering teams.
  • Healthcare Domain: Proven experience working in the Healthcare Payer or Provider domain; familiarity with claims adjudication, partner integrations, and healthcare payments is highly preferred.
  • Agile Delivery: Well-versed with the Agile development lifecycle, with a strong track record of building, launching, and maintaining complex, data-intensive systems.
  • AI & Agentic Proficiency: Working knowledge of AI coding and Agentic processes. You should have a foundational understanding of Large Language Models (LLMs) and how to leverage them for advanced developer operations and product features.
  • Cross-Functional Communication: Excellent communication skills with the ability to bridge technical architecture discussions with business needs across all levels and teams.
Pay Transparency Statement 

This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office two days per week.#LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 330,000 stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.#LI-LN1

San Francisco, CA Pay Range
$200,000$250,000 USD
Lehi, UT Pay Range
$160,000$200,000 USD
Plano, TX Pay Range
$176,000$220,000 USD
Why Join Us?
  • Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
  • Impactful projects that shape the future of our organization
  • Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
  • Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact [email protected].

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

Skills Required

  • Master's or Bachelor's degree in Computer Science, Engineering, or related field
  • Minimum of 12 years software engineering experience
  • At least 3 years managing engineering teams
  • Experience in Healthcare Payer or Provider domain; familiarity with claims adjudication, partner integrations, and healthcare payments
  • Well-versed with Agile development lifecycle and building/maintaining complex, data-intensive systems
  • Working knowledge of AI, LLMs, and agentic processes for developer operations and product features
  • Strong cross-functional communication skills to bridge technical and business discussions
  • Experience building scalable, cloud-native backend services and integrations using Java, Spring Cloud, Kafka, AWS, Kubernetes, PostgreSQL, and BRMS
  • Experience leading adoption of AI developer tools (e.g., GitHub Copilot, Cursor, WindSurf) and frameworks like LangChain or Google ADK
  • Hybrid work in San Francisco, CA or Plano, TX or Lehi, UT with expected in-office presence two days per week

Collective Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collective Health and has not been reviewed or approved by Collective Health.

  • Healthcare Strength Benefits include competitive medical, dental, and vision coverage with options for $0 employee-only premiums and no waiting period, with some plans offering very low out-of-pocket costs. Feedback suggests this level of coverage is a standout element of the total package.
  • Leave & Time Off Breadth Generous time-off programs encompass ample PTO, 12 paid holidays, baby-bonding leave with a supportive return-to-work program, and a fully paid four-week sabbatical after five years. Feedback suggests these elements meaningfully enhance overall rewards beyond cash.
  • Wellbeing & Lifestyle Benefits A $100 monthly wellness stipend, access to Headspace resources, commuter support, and optional add-on insurances provide breadth and flexibility in day-to-day benefits. Feedback suggests these lifestyle supports contribute tangible value alongside salary.

Collective Health Insights

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The Company
HQ: San Francisco, CA
500 Employees
Year Founded: 2013

What We Do

Collective Health is a technology company simplifying employer healthcare to make health insurance work for everyone. With more than a quarter million members and over 60 enterprise clients—including Pinterest, Restoration Hardware, and more—our technical and customer experience teams are reinventing the healthcare experience for employers and their people.

Why Work With Us

Collective Health has a mighty mission—to make the American healthcare system effortless—and a culture focused empathy, authenticity, curiosity, and a need to solve hard problems. We have a diverse, mission-driven team with doctors working alongside data scientists and nuclear engineers to reinvent the the healthcare experience for everyday people.

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