We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
We're looking for a Senior Manager, Software Engineering to lead teams building Agentic AI and enterprise messaging platforms on Google Cloud Platform. You'll own the engineering roadmap for systems that power billions of patient communications annually - integrating AI agents into SMS, RCS, and omnichannel messaging while ensuring regulatory compliance at scale.
Lead and grow a team of engineers, testers, and Data engineers; drive hiring, performance, and career development
Own architecture and delivery of multi-agent AI systems on Vertex AI, Gemini models, and GCP AI/ML services
Oversee CVS Health's enterprise SMS and RCS messaging platforms — orchestration, routing, carrier integrations, and conversational AI flows
Engineer TCPA compliance controls — consent management, suppression lists, opt-out workflows, and audit trails
Drive GCP-first infrastructure strategy across GKE, Pub/Sub, BigQuery, Cloud Run, and Dataflow
Partner with Product, Legal, and Compliance to translate regulatory requirements into durable system controls
Required Qualifications
8+ years in software engineering; 4+ years managing engineering teams
Production experience with LLMs or agentic AI systems in enterprise environments
Hands-on GCP expertise (Vertex AI, GKE, Pub/Sub, BigQuery)
Deep knowledge of SMS/RCS messaging - short codes, aggregators, carrier networks
Working knowledge of TCPA compliance and consent management systems
Preferred Qualifications
Experience with Vertex AI Agent Builder, LangChain, or agentic orchestration frameworks
RCS Business Messaging (Infobip) or Google Jibe platform experience
HIPAA data handling in a regulated health care environment
GCP Professional certifications (Developer, Architect or equivalent)
Education
Bachelor's in Computer Science or related field required; Master's preferred.
Pay Range
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 8+ years in software engineering
- 4+ years managing engineering teams
- Production experience with LLMs or agentic AI systems
- Hands-on GCP expertise
- Deep knowledge of SMS/RCS messaging
- Working knowledge of TCPA compliance and consent management systems
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
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Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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