Senior Manager, Software Development

Company Overview
SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.

Job Overview
The Senior Manager, Software Development works closely with product and project managers, engineers, and leadership to define priorities, allocate resources, and ensure projects remain on track. This position oversees Azure application dashboards, telemetry reporting, GitHub configuration, and Terraform provisioning while exploring technical possibilities to enhance development efficiency. Additionally, the Senior Manager, Software Development is responsible for maintaining security best practices, performing monthly security reviews, handling escalations, and addressing open issues through Jira tickets. Beyond the technical scope, this role champions people management and team development by conducting 1:1 meetings, performance reviews, and skip-level evaluations to ensure continuous growth and alignment with business objectives. The Senior Manager, Software Development collaborates with the Help Desk Manager to streamline support processes and ensure SLAs are met effectively. This position plays an integral role in license and budget management, ensuring resources are efficiently allocated for optimal operations.

Essential Duties and Responsibilities
Leadership and People Management

• Provide strong technical and managerial leadership to the software development team
• Ensure the team has the necessary resources, tools, and support to perform efficiently
• Conduct 1:1 meetings to focus on individual development and career growth
• Host regular team meetings covering project updates, company news, and analytics
• Conduct annual performance reviews and work with leadership on career development plans

Project and Technical Management

• Collaborate with product and project managers to define requirements, risks, and prioritize development efforts
• Act as an escalation point to address project concerns and blockers
• Assign and allocate resources to ensure smooth project execution
• Track progress on development initiatives, including capital project work
• Ensure alignment on technical requirements with senior leadership
• Oversee the implementation of Terraform for Azure provisioning
• Develop metrics that drive desired outcomes, such as the effective use of AI

Application and Security Oversight

• Review Azure application dashboards, telemetry reports, and uptime metrics
• Conduct monthly security dashboard reviews to maintain system integrity
• Manage GitHub configuration and oversee repository security settings
• Monitor and resolve security related open issues in Jira tickets

Operational Support and Change Management

• Work closely with the Help Desk Manager to streamline support workflows and ticket triage
• Ensure SLAs are consistently met and support resolutions are timely
• Lead change management efforts, including approval processes and internal messaging

Cross Team Collaboration and Communication

• Communicate technical updates, project milestones, and companywide changes effectively
• Serve as a key liaison between engineering, product, support, and leadership teams
• Advocate for continuous improvement, innovation, and technical alignment with company goals

Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Systems, or a related field or
• Equivalent work experience and
• 8+ years of relevant technical experience, including full stack software development, database development, cloud technologies, enterprise architecture best practices, and governance and
• 5+ years of experience leading a development team of at least 5 developers across various disciplines
• Strong organization, prioritization, analytical, and problem solving skills
• Strong vendor management and partner relation skills with the ability to build and maintain positive relationships
• Ability to make good decisions in a timely manner when solutions are not clear, and information is somewhat ambiguous
• Initiative, good judgment, and ability to work independently under pressure in a changing environment

Preferred Qualifications

• Enterprise architecture certification

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS Global Services as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process. At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS Global Services as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.

Estimated Annual Salary
$95,472.00 - $135,180.71

EEOC Statement
SCS Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.