SHADOW is seeking a Senior Social Media Manager who will lead the charge in developing and executing dynamic social media strategies for both our agency and its clients. This pivotal role reports directly to the AVP, Social serving as a primary client liaison. The ideal candidate is a self-starter, exceptionally organized, and possesses a flair for creativity, backed by 6-8 years of hands-on experience in social media marketing including within an agency environment.
What You Bring:
- Social Media Expertise: Proficiency across social platforms is second nature to you. You possess an innate understanding of content optimization strategies tailored to each platform, coupled with a keen awareness of how brands leverage social media for effective communication. Your creativity, wit, and passion for pop-culture set you apart.
- Exceptional Writing Skills: You're not just a wordsmith; you're a chameleon with words. Your ability to adapt tone and voice to suit diverse clients, projects, and audiences is unparalleled. Your writing is not only compelling but resonates with audiences on a deeper level.
- Agility and Organization: Your approach to project management is nothing short of meticulous. You thrive in fast-paced environments and possess the agility to swiftly respond to real-time events and social conversations.
- Collaborative Spirit: Social media intersects with various disciplines, and you excel in cross-functional collaboration. Your ability to work seamlessly across teams within the agency is a testament to your team-oriented mindset.
- Data-Driven Insights: Numbers don't intimidate you; they empower you. You have a knack for translating social metrics into actionable strategies that foster follower growth, whether it involves refining content design, enhancing engagement tools, or optimizing content calendars. Additionally, familiarity with Adobe Creative Suite or similar editing tools is preferred.
What You Do:
- Client Social Strategy: Spearhead the development and execution of robust social media strategies for a diverse portfolio of agency clients. This includes crafting comprehensive content calendars and captivating copy across platforms such as Instagram, Facebook, Pinterest, TikTok, and X.
- SHADOW Social Presence: Take the reins on managing day-to-day activities for the agency's social accounts. This involves conceptualizing content calendars, coordinating asset acquisition with relevant teams, crafting compelling copy, and collaborating closely with the AVP, Social for feedback and approval.
- Content Management: Act as the linchpin between in-house client teams and SHADOW's internal departments to streamline content inventory and timelines. This entails ensuring the timely delivery of brand assets, coordinating internal photoshoots and video productions, and curating user-generated content as per the content calendar.
- Content Creation: Lead the development of creative briefs, including mood boards and shot lists, to guide content creation initiatives. Project manage select aspects of content creation in collaboration with the Creative team, including social video editing and story tile creation. Additionally, stay abreast of emerging social trends and content inspirations to keep our strategies fresh and innovative.
- Reporting & Analysis: Compile comprehensive analytics into draft monthly reports, complete with actionable insights for review by the AVP, Social.
A quick note: This job description is meant to provide an overview of the role and its core responsibilities, but it’s not a complete list of everything the position may involve. As our teams and business continue to grow, responsibilities may shift and evolve based on company and client needs.
Annual Compensation
$90K - $120K (commensurate with experience)
What We Provide:
- Medical + dental + vision insurance
- Generous PTO and paid holidays
- Dedicated mental health days
- Unlimited sick time
- Give Back. We want SHADOWs to extend their hearts and give back to their various communities and interests, on the clock! We offer 40 hours of paid VTO annually (voluntary time off)
- 401(k) retirement plan with matching
- Pre-tax commuter and healthcare benefits
- 12 weeks paid leave for new parents
- Individualized career mapping
- Summer Fridays (early close Fridays Memorial Day - Labor Day)
- Hybrid work schedule (1-3 days in office per week, depending on role)
While SHADOW intends to maintain these employee benefits, the Company reserves the right to modify, amend or terminate these benefits at any time and for any reason.
Additional Information
SHADOW promotes a diverse and high performing company culture. SHADOW is dedicated to providing equal opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 6-8 years hands-on social media marketing experience, including agency experience
- Proficiency across social platforms (Instagram, Facebook, Pinterest, TikTok, X) and platform-specific content optimization
- Exceptional writing skills with ability to adapt tone and voice for diverse clients
- Strong project management, organization, and agility to manage fast-paced workflows and real-time social responses
- Experience serving as client liaison and managing client social strategy
- Ability to translate social metrics into actionable insights and reporting
- Cross-functional collaboration experience with creative and internal teams
- Familiarity with Adobe Creative Suite or similar editing tools
- Experience creating creative briefs, mood boards, shot lists, and coordinating content production
What We Do
SHADOW is a creative marketing and communications agency with integrated disciplines across media relations, influencer marketing, experiential and event production, social media management and content development. Using these services, we shape insights and ideas into stories, animate stories into moments and engineer moments into movements. We are also connectors – we create inter-client synergies to maximize opportunity as well as leverage industry relationships for introductions, partnerships, business development and more. With a robust portfolio of brand campaigns, cross-categorical experience, and a deep rolodex of industry relationships, we have captured the loyalty of some of the world’s most prestigious companies, including luxury and lifestyle brands, retailers, tech start-ups, publishers, personalities, non-profit organizations and hospitality groups. We are a New York-based agency, with a west coast presence made possible through our SHADOWest suite of services.
