As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job DescriptionThis role sits within Visa Europe’s SMB Solutioning Team and plays a critical role in shaping and delivering differentiated SMB premium and loyalty propositions
This role acts as the client solutioning lead for SMB Premium and Loyalty, partnering with sellers to drive complex client deals and developing scalable, differentiated propositions tailored to target client types. The role is also responsible for building out the SMB premium solution in Europe, including sourcing high quality merchant offers and working with internal partners to deliver the benefits and platform roadmap for SMB.
- Client solutioning
- Partner with SMB Sales team on strategic and/or complex client deals.
- Develop bespoke Premium and Loyalty solutions for strategic customers.
- Lead client pitches and workshops, input into RFPs.
- Stay informed on market trends, competitor activity and best practices in premium and loyalty in order to act as subject-matter expert with colleagues and clients.
- Customer value proposition
- Develop differentiated and scalable SMB premium propositions tailored to target client types (e.g. fintechs, traditional issuers, new client types)
- Validate proposition concepts through customer research, market insights, and performance data.
- GTM
- Develop and maintain compelling client-facing materials e.g. business case model, pitch deck materials, merchant offers guide, etc.
- Conduct regular training and education to ensure sellers are upskilled and empowered to sell
- Support Premium sales plays for EU, working with SMB GTM Lead
- Premium development
- Source high‑quality merchant offers for SMBs, managing budget and agency partners; maximise offer sourcing across Visa.
- Work with the Benefits Sourcing Lead to shape the SMB benefits roadmap and ensure availability of benefits sourced globally.
- Assess opportunities for SMB loyalty and rewards.
- Collaborate with platform teams to embed SMB needs into product roadmaps.
- Ensure Premium Card product remains aligned with market needs (e.g. eligibility criteria); support ongoing pricing and interchange reviews
- Premium strategy & plan
- Own and evolve the premium & loyalty growth strategy and plan for Europe to deliver against targets
- Significant experience in payments, financial services, fintech, with demonstrated exposure to premium card products, loyalty, rewards, or benefits/VAS
- Proven ability to lead complex client solutioning conversations, including senior‑level pitches, workshops, and RFP responses
- Strong background in proposition development, with experience translating market insights and customer needs into scalable offerings
- Deep understanding of SMB needs and the SMB ecosystem
- Demonstrated capability to operate effectively in a matrixed organisation, influencing without direct management responsibility
- Excellent stakeholder management and communication skills, with confidence engaging senior internal and external audiences
- Demonstrated leadership mindset, including ownership, judgement, problem-solving, and the ability to operate with autonomy in a fast‑moving environment
- Fluency in English required; second European language desirable
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Skills Required
- Significant experience in payments, financial services, or fintech, with exposure to premium card products, loyalty, rewards, or benefits/VAS.
- Proven ability to lead complex client solutioning conversations, including senior-level pitches, workshops, and RFP responses.
- Strong background in proposition development, translating market insights and customer needs into scalable offerings.
- Deep understanding of SMB needs and the SMB ecosystem.
- Ability to operate effectively in a matrixed organisation and influence without direct management responsibility.
- Excellent stakeholder management and communication skills; confidence engaging senior internal and external audiences.
- Demonstrated leadership mindset: ownership, judgement, problem-solving, and ability to operate autonomously in a fast-moving environment.
- Fluency in English.
- Second European language.
Visa Inc, Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Visa Inc, and has not been reviewed or approved by Visa Inc,.
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Retirement Support — Retirement programs include a 401(k) match at 200% up to 5% of pay, alongside profit sharing and a defined contribution pension plan. Feedback suggests this benefits‑heavy approach provides predictable, long‑term financial security.
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Healthcare Strength — Healthcare coverage is comprehensive, spanning medical, dental, vision, mental health support, and options like HSAs/FSAs, with some locations offering on‑site care. Wellness initiatives, gym discounts, and an EAP further reinforce overall health support.
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Parental & Family Support — Parental leave is described as generous for all parents, with adoption and fertility benefits plus family medical leave. These supports complement broader benefits such as paid time off and flexible work options.
Visa Inc, Insights
What We Do
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.
Why Work With Us
At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.
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