ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
We are currently seeking a Senior Manager, Site Relationships and Engagement to support ICON’s Elite Site Program, with a specific focus on building our Oncology site relationships. As a Senior Manager for ICON’s Elite Site Program, you will play a key role in leading the strategy and execution of Oncology network and site relationship development and management for clinical trials. You will work closely with Elite partner sites in the pre-award space to identify opportunities to support, inform, and enhance the ICON bid scenario and to monitor delivery post-award to ensure timely start up and delivery as planned as well as ensure site/network needs with regards to communication and working processes are established.
Location: United States (Remote)
What You Will Be Doing:
- Leading the strategy and execution of Oncology Elite site network and site relationship development and management for clinical trials
- Developing and implementing data-driven approaches and tools to identify Elite partner targets who can deliver accuracy and predictability
- Establish, maintain, and manage relationships with target Elite site partners to support long-term site engagement and successful trial execution
- Work closely with Elite partner sites in the pre-award space to identify opportunities to support, inform and enhance the ICON bid scenario and to monitor delivery post-award to ensure timely start up and delivery as planned
- Collaborating with clinical operations, feasibility, and project management teams in the Oncology space to provide Elite site feedback and strategy to achieve trial goals and timelines
- Presentation of Elite site strategy during Bid Defense and client meetings
- Monitoring KPIs to identify bottlenecks to drive process improvements to enhance the impact of Elite site partners
Your Profile:
- Experience working at an Oncology Site or Oncology Site Network and a clear understanding of challenges and opportunities when working with CRO partners for early study review, site selection, and start up
- Proven track record in building and managing site relationships with CROs and/or Sponsors
- Experience in site identification, feasibility, or clinical operations within the pharmaceutical or clinical research industry, within Oncology
- Understanding of clinical trial design, recruitment strategies, and global regulatory requirements for site selection for Oncology clinical trial sites
- Proven leadership skills, with experience managing multiple priorities in a fast-paced environment
- Excellent analytical and problem-solving skills, with a focus on using data to drive informed decisions
- Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams and external partners with individuals at varying levels of seniority
- Bachelor’s degree in life sciences, clinical research, or a related field
- Advanced degree, Clinical Operations Certification, and/or Project Management Certification (preferred)
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's degree in life sciences, clinical research, or related field
- Advanced degree or certification in clinical operations or project management
- Experience working at an Oncology Site or Oncology Site Network with understanding of CRO partnership challenges
- Proven track record building and managing site relationships with CROs and/or Sponsors
- Experience in site identification, feasibility, or clinical operations within pharmaceutical or clinical research industry in Oncology
- Understanding of clinical trial design, recruitment strategies, and global regulatory requirements for Oncology site selection
- Proven leadership skills and ability to manage multiple priorities in a fast-paced environment
- Excellent analytical and problem-solving skills, using data to drive decisions
- Exceptional communication and collaboration skills with cross-functional teams and external partners
- Legal right to work in the country where the role is based (United States)
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
