The Role
Lead Canada Settlements team operations: validate invoices and payments, modernize settlement/billing/ERP systems, develop dashboards and analytics, implement automation/AI improvements, manage electricity market settlements (including IESO), resolve discrepancies and disputes, ensure accurate GL and month-end reporting, oversee settlement claims, and partner with Finance, IT, Billing, Customer Care and Legal.
Summary Generated by Built In
About Metergy Solutions Inc. (“Metergy”)
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.
As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
Metergy office location is in Markham but will be moving to North York toward the end of 2026!
Position Summary
The Senior Manager, Settlements will join the Canada Settlements team in Markham, Ontario. The Senior Manager contributes to the overall success of the Canada Settlements team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.
Location:
This position is located in North York.
Duration:
This role is covering a maternity leave. Expected duration ~18 months.
Responsibilities
- Oversee the validation of invoices, settlement statements, adjustments, and payments from Metergy’s client base
- Lead the modernization, integration, and optimization of settlement, billing, meter-data, and enterprise resource planning systems.
- Develop dashboards and reporting tools to monitor settlement accuracy, timeliness, exceptions, disputes, and financial performance.
- Evaluate the use of automation, analytics, and artificial intelligence to improve settlement controls and reduce manual processing.
- Ensure all settlements are completed accurately, securely, and within required market, contractual, and financial timelines.
- Manage settlement activities across applicable electricity markets, including IESO and other Canadian market interfaces where relevant.
- Review complex contractual settlement calculations and ensure billing aligns with commercial agreements and market rules.
- Resolve settlement discrepancies, exceptions, disputed charges, missing data, and payment issues in collaboration with internal and external stakeholders.
- Oversee settlement claims related to regulated pricing programs, customer rebates, embedded generation, demand response, and other utility initiatives.
- Ensure settlement data is accurately reflected in the general ledger, management reporting, forecasts, budgets, and month-end close processes.
- Partner with Finance, Treasury, Commercial Operations, Meter Data Management, Billing, Customer Care, Legal, and IT teams.
Requirements
- Bachelor's degree in Business, Finance, Accounting, or a related field.
- 7+ years of experience in settlements, billing, finance operations, or utility/telecom services, including 3+ years in a leadership role.
- Strong understanding of settlement processes, revenue management, financial controls, and operational risk management.
- Experience leading and developing high-performing teams in a fast-paced operational environment.
- Advanced analytical and problem-solving skills, with strong proficiency in Excel and data analysis tools; SQL and Power BI experience are considered assets.
- Experience with ERP, billing, and financial systems (e.g., Microsoft Dynamics 365 or similar platforms).
- Proven ability to lead process improvement, automation, and operational excellence initiatives.
- Strong project management and stakeholder management skills, with experience leading cross-functional initiatives.
- Self-motivated and results-oriented, with a demonstrated ability to drive accountability, change management, and continuous improvement.
This posting is for an existing vacancy.
Metergy does not use artificial intelligence (AI) to screen, assess, or select candidates.
Metergy’s recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.
Skills Required
- Bachelor's degree in Business, Finance, Accounting, or related field
- 7+ years experience in settlements, billing, finance operations, or utility/telecom services
- 3+ years in a leadership role
- Strong understanding of settlement processes, revenue management, financial controls, and operational risk management
- Experience leading and developing high-performing operational teams
- Advanced analytical and problem-solving skills, strong proficiency in Excel and data analysis tools
- Experience with SQL
- Experience with Power BI
- Experience with ERP, billing, and financial systems (e.g., Microsoft Dynamics 365 or similar)
- Proven experience leading process improvement, automation, and operational excellence initiatives
- Strong project management and stakeholder management skills; experience leading cross-functional initiatives
- Knowledge of electricity market settlement processes (e.g., IESO) and contract-aligned billing
- Self-motivated, results-oriented, ability to drive accountability and change management
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Enercare Connections is now Metergy Solutions. As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years, with 330,000 services under contract and 2,000,000 utility invoices issued annually. Our call centre, sales, engineering, commissioning, and billing are all under one roof – so we have you covered from design, to implementation to billing. Metergy Solutions Inc. is a portfolio company of Brookfield Infrastructure, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.
