We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
CVS Health's Aetna Enterprise Delivery team is seeking an experienced and innovative Senior Manager, Scrum Master to lead the successful delivery of complex technology initiatives. This role combines strong Agile leadership with project management expertise to drive execution across cross-functional teams, foster collaboration, and ensure alignment with business objectives.
The ideal candidate is a strategic problem solver who is intellectually curious, highly motivated, and thrives in a fast-paced, results-driven environment. As a Scrum Master, you will facilitate Agile ceremonies, remove impediments, coach teams on Agile best practices, and promote continuous improvement. You will also leverage project management skills to support the planning, coordination, and execution of large-scale technology programs.
This position will be responsible for operating and optimizing an Agile-based SDLC for teams consisting of technical and business resources, while coaching and mentoring leaders and stakeholders on Agile methodologies. Success in this role requires strong communication, servant leadership, stakeholder management, and the ability to drive delivery across complex, enterprise-wide initiatives.
Job Responsibilities
- Counsels scrum teams on agile principles and values to support self-organization, continuous learning, and continuous improvement.
- Interprets the agile metrics and reporting framework in order to track and report key information and monitor team progress.
- Utilize Agile tools for managing day to day scrum activities
- Develops actionable insights from analytics and reports on team productivity, velocity, and quality.
- Develops the stakeholder communication strategy to gather and incorporate feedback into process improvements.
- Handles various responsibilities to facilitate the scrum process and support the scrum team.
- Implements sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools.
- Coaches team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset.
- Interfaces with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.
- This team operates primarily based on the Eastern Time Zone.
Required Qualifications
- 6-10 years’ work experience
- 2-5 years’ experience as Scrum Master and/or Project Manager
- Adept at problem solving and decision-making skills
- Adept at collaboration, communication and teamwork
- Adept at growth mindset (agility and developing yourself and others) skills
- Adept at execution and delivery (planning, delivering, and supporting) skills
- Scrum Master Certification
Preferred Qualifications
- Certified ScrumMaster (CSM) preferred.
- Experience in Healthcare industry
- Understanding of software development
- Scrum Master experience with teams working on complex large-scale applications
- Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, Microsoft Teams, etc.
- Understanding of resource allocations, forecasting, and budgeting
Education
Bachelor’s Degree or Equivalent experience
Pay Range
The typical pay range for this role is:
$106,605.00 - $213,210.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 6-10 years of work experience
- 2-5 years of experience as a Scrum Master and/or Project Manager
- Problem-solving and decision-making skills
- Collaboration, communication, and teamwork skills
- Growth mindset and ability to develop self and others
- Execution and delivery skills, including planning, delivering, and supporting
- Scrum Master Certification
- Certified ScrumMaster (CSM)
- Healthcare industry experience
- Understanding of software development
- Scrum Master experience with complex, large-scale applications
- Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, and Microsoft Teams
- Understanding of resource allocation, forecasting, and budgeting
- Bachelor's degree or equivalent experience
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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