Senior Manager, Sales Strategy

About the teamAre you ready to join a team that's dedicated to driving innovation and transforming the real estate industry? At Zillow, we are looking for a hardworking Senior Manager, Sales Strategy to play a crucial role in our mission to revolutionize the way people buy and sell homes. This is an outstanding opportunity to craft the future of real estate through strategic leadership and innovative thinking.

About the role

Zillow is seeking a Senior Manager for the ASA Sales Operations team. In this leadership role, you will strategize and implement innovative sales approaches to enhance customer acquisition and retention. Your team will be responsible for developing strategic sales plans, conducting market analyses to identify growth opportunities, and optimizing sales processes. You will manage and mentor a team of strategic business partners, serving as a trusted advisor to sales leaders across the organization. This role entails cultivating and leveraging key relationships with executive stakeholders to establish a customer-centric culture that underpins our mission to deliver unparalleled satisfaction and loyalty.

What You’ll Do:

• Sales Strategy: Drive the creation and implementation of annual sales plans and long-term strategic initiatives by engaging with cross-functional leaders and high-value clients in Sales, Marketing, FP&A, and Product Management to champion customer engagement and ensure alignment with organizational goals.

• Sales Process & Programs: Lead the optimization of sales processes to build efficient workflows. Identify challenges and areas for improvement based on market trends, customer feedback, and performance data. Make strategic recommendations to executive leaders aimed at enhancing sales performance and achieving key metrics.

• Forecasting and Performance Cadences: Lead our weekly business cadences that drive pipeline management to accurately project revenue & sales results, identify gaps, and align resources to meet targets. Support executive review cadences and own narrative of team performance. 

• Cross-Functional Collaboration: Work closely with Marketing, Finance, Product, and Customer Success to ensure alignment and foster a cohesive approach to customer acquisition and retention.

• Team Leadership & Development: Mentor, guide, and develop team members, encouraging a culture of continuous learning and professional growth. Emphasize the importance of understanding the customer journey as part of team training and development efforts.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $139,800.00 - $223,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Experience: 10+ years in Sales/GTM Operations, with at least 3 years in a managerial role within the technology or real estate sector.

• Leadership Skills: Proven track record of leading high-performing teams, passionate about driving strategic results while encouraging collaboration.

• Communication: Outstanding verbal and written communication skills, with experience presenting central initiatives to executive leadership.

• Analytical Problem Solver: Proficient in tackling ambiguous, complex challenges and driving analysis.

• Technical Proficiency: Highly proficient in varying analytical and data visualization tools (Excel, SQL, Smartsheet, Salesforce, and Tableau).

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.