We are seeking an experienced, strategic, and execution-driven Senior Manager of Sales Productivity to join our Sales Productivity team. This role will be responsible for executing productivity initiatives that improve seller efficiency, pipeline health, and revenue contribution.
This pivotal role will serve as an operational catalyst for our Go-to-Market organization, acting as the connective tissue between Sales, Marketing, Customer Success, and Operations. The ideal candidate will be responsible for identifying and resolving operational bottlenecks, designing and executing high-impact GTM programs, and providing data-driven insights to maximize the effectiveness and efficiency of our GTM teams. This role is for a passionate systems-thinker who is relentless in their pursuit of operational excellence and thrives on creating structure in a fast-paced, ambiguous, and high-growth environment.
Key Responsibilities Execution of Sales Productivity Initiatives
- Partner with the Director of Sales Productivity to operationalize and implement roadmap priorities and deliver measurable outcomes.
- Lead the execution of process initiatives to increase selling time, pipeline velocity, and win rates, while reducing deal cycle length.
- Lead identification and implementation of AI-powered productivity solutions, from pilot to global scale, to reduce seller time on low-value tasks, enabling more time for customer engagement.
Process Optimization & Systems Alignment
- Proactively identify and analyze workflow friction points and bottlenecks through a combination of qualitative interviews and quantitative data analysis (e.g., time and motion studies, pipeline velocity reports, tool usage data) to drive operational improvements.
- Apply process improvement methodologies to enhance efficiency and standardize operations.
- Collaborate with Systems and Tools teams to translate GTM requirements into prioritized roadmaps for solutions, enhancements.
- In partnership with Enablement, develop and execute comprehensive change management and communication plans for process, tool, and policy updates, ensuring seamless adoption and minimal disruption across GTM teams.
Measurement & Insights
- Track and analyze KPIs related to sales productivity, such as:
- % of time spent selling
- Account and territory plan adoption
- Pipeline coverage, velocity, and hygiene
- Win rates and quota attainment
- Build dashboards in partnership with BI to provide real-time productivity insights for Sales Leadership.
- Deliver recommendations based on performance data and trends.
- Bachelor's degree in Business, Operations, Data Analytics, or related field (MBA a plus).
5+ years of experience in Sales Operations, Revenue Operations, or Productivity-focused roles. - Demonstrated success in executing productivity initiatives that improved sales performance.
- Strong expertise in process analysis, workflow optimization, Lean/Six Sigma (Green Belt or higher preferred), and time-and-motion studies.
- Proficiency with Salesforce and BI tools (Tableau, Power BI, Looker, etc.). Analytics experience is a strong plus.
- Strong program management and stakeholder communication skills, with proven ability to drive cross-functional execution.
- High business acumen, with the ability to align improvements to strategic company goals.
- Comfortable operating independently in a fast-paced, high-growth environment.
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
