Senior Manager, Sales Planning
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Why You Should Join the Sales Operations Team
The sales operations team is critical to the overall performance of Klaviyo's sales team and you will play an important role in ensuring success. You represent a blend of strategic thinking and operational execution, with attention to detail, have an interest in being a knowledge resource, follow and enforce best practice, and are comfortable with complex analysis.
Our sales team is growing rapidly and you will be a sales business unit's go-to resource for everything related to Sales Planning, Reporting and Forecasting. You will partner closely with senior sales leadership and play a key role in building a bottoms-up, reliable and scaleable planning, forecasting, and reporting infrastructure. The person who would best fit this role is highly collaborative, organized, and can thrive in a fast-paced environment. This person will report to the Director of Sales Strategy and Planning.
How You Will Make a Difference
- Responsible for annual planning and execution including org structure, headcount planning, financial goal setting, quota setting, and territory management.
- Ensure accurate reporting across the organization, including existing and future headcount, rep performance, pipeline, and other metrics as required.
- Analyze historical data to provide sales insights regarding performance, seasonality, high level trends, etc.
- Support weekly and monthly reporting and forecasting for the sales organization, identifying significant changes and trends that will materially impact the company's growth trajectory
- Partner with RevOps and BI to ensure sales reporting and analytics are aligned to the broader organization
- Play an integral role within our sales operations team to enforce Salesforce best practices within the sales team
Who You Are
- 7+ years experience in Sales Operations and/or an analytics role
- 2+ years of people leadership experience
- Proficient in Salesforce and Excel. Tableau or other BI tool experience preferred
- Proven analytical and quantitative skills with a data-driven approach to problem-solving
- Excited, motivated, and inspired by exceeding goals
- Experience working in high-growth, performance-focused environments
- Are focused on the details, are a self-starter, and are relentless but professional
- BA/BS Degree
#CR1 #Boston #Denver #Hybrid
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:
$156,000 - $234,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.