Senior Manager, Sales Operations & Strategy

Posted Yesterday
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London, Greater London, England, GBR
In-Office
Senior level
Software
The Role
Partner with EMEA Sales leadership to translate data into decisions, lead forecasting, pipeline inspection, and planning cycles, design AI-augmented workflows, and drive territory, quota, and headcount planning. Own the rhythm of business, SPIFF execution, and cross-functional alignment to improve commercial performance and operational excellence.
Summary Generated by Built In

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

This person will be a critical business partner to our EMEA Sales leadership, responsible for driving operational excellence, strategic insight, and commercial performance across the region.

Reporting to the Director, International Sales Operations & Strategy, this role sits at the intersection of analytical rigour and executive influence - translating data into action and partnering closely with Sales leaders to build and sustain a high-performing GTM organisation.

What you will do:

Strategic Business Partnership

  • Serve as the primary strategic partner to EMEA Sales leadership, helping leaders anticipate key questions, form data-backed points of view, and make informed decisions
  • Bring proactive analysis to the table - moving beyond reporting the news to delivering the What, So What, and Now What
  • Coach business partners on key presentations, messaging, and the softer dimensions of running a high-performing team
  • Maintain an objective, unbiased perspective across Sales and other GTM stakeholders

AI-Augmented Operations

  • Actively deploy AI tools to accelerate analysis, automate repetitive workflows, and improve the quality of outputs across forecasting, pipeline inspection, and business reviews
  • Design and prototype AI-assisted workflows - such as automated narrative generation, deal inspection copilots, or signal-based alerting - that reduce manual effort and increase the team's strategic bandwidth
  • Serve as a thought leader within the GTM Ops team on how AI can be embedded into the rhythm of business, not just used as a productivity aid
  • Bring a proven track record of having delivered at least one substantive AI-enabled project in a prior GTM, Sales Operations, or Revenue Operations context - with clear before/after impact

Sales Planning & Commercial Operations

  • Lead EMEA contributions to semi-annual planning cycles, including territory design, quota setting, headcount capacity modelling, and carve preparation
  • Build and maintain operating plans in partnership with VP and FLM leaders, defining roles, measurement frameworks, and a plan-to-make-plan approach
  • Drive the rhythm of business: forecasting, pipeline inspection, renewal readiness, pipe council, and quarterly business reviews
  • Contribute to SPIFF design and execution, partnering with Finance and Compensation to cascade and track performance

What we're looking for:

  • Demonstrated experience as a strategic business partner to Sales or GTM leadership in a SaaS environment
  • Deep understanding of the full SaaS sales cycle - from initial land through expansion and renewal
  • Strong analytical capability: able to build a compelling, data-backed narrative and make actionable recommendations
  • Proven AI project experience: a concrete example of having designed, built, or deployed an AI-enabled workflow, tool, or process improvement in a GTM or Revenue Operations context — with demonstrable impact
  • Working fluency with AI tooling: hands-on experience with LLM-based tools, prompt engineering, or AI-assisted analytics platforms; ability to evaluate and adopt new AI capabilities quickly 
  • High EQ and executive presence; comfortable challenging senior stakeholders and operating with autonomy in ambiguous environments
  • Experience supporting or leading sales planning activities: territory design, quota setting, headcount modelling
  • Proficiency in Salesforce (reporting and data hygiene); familiarity with CRMA, Clari, or Outreach preferred
  • Track record of driving cross-functional alignment and accountability without direct authority

 

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Skills Required

  • Proven experience as a strategic business partner to Sales or GTM leadership in a SaaS environment
  • Deep understanding of the full SaaS sales cycle (land, expansion, renewal)
  • Strong analytical capability; able to build data-backed narratives and actionable recommendations
  • Proven experience delivering at least one substantive AI-enabled project in a GTM, Sales Ops, or Revenue Ops context with demonstrable impact
  • Working fluency with LLM-based tools, prompt engineering, or AI-assisted analytics platforms
  • High emotional intelligence and executive presence; comfortable challenging senior stakeholders
  • Experience supporting or leading sales planning activities: territory design, quota setting, headcount modelling
  • Proficiency in Salesforce (reporting and data hygiene)
  • Familiarity with CRMA, Clari, or Outreach
  • Track record of driving cross-functional alignment and accountability without direct authority

Amplitude Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplitude and has not been reviewed or approved by Amplitude.

  • Fair & Transparent Compensation Pay is considered competitive and fair across many roles and levels. Public compensation ranges and stability over time reinforce a perception of above‑average total compensation.
  • Parental & Family Support Parental leave for birthing and non‑birthing parents is paired with fertility support via Carrot, adoption and surrogacy assistance, and back‑up childcare. These programs are consistently highlighted across official materials and recent job postings.
  • Wellbeing & Lifestyle Benefits Global access to Modern Health, a monthly Lifestyle Spending Account, and select One Medical availability support whole‑person wellness. Quarterly learning stipends and flexible benefits enhance everyday support.

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The Company
HQ: San Francisco, CA
505 Employees
Year Founded: 2012

What We Do

Amplitude is the Digital Optimization System. Powered by the proprietary Amplitude Behavioral Graph, the Digital Optimization System enables organizations to see and predict which combination of features and actions translate to business outcomes – from loyalty to lifetime value – and intelligently adapt each experience in real-time based on these insights. Amplitude is the brain behind more than 45,000 digital products at over 1,000 enterprise customers and 23 of the Fortune 100, helping them innovate faster and smarter by answering the strategic question: "How do our digital products drive our business?"

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