Job Title: Senior Manager, Business Operations EMEA & APAC
Location: Solihull West Midlands - Hybrid working model (Monday, Wednesday and Friday)
Who we are -
SOTI is a Canadian software company, with our 2,000 employees we operate worldwide. We are committed to developing and delivering best-in-class mobile and IoT device management solutions. To this end, we work very closely with customers, trading partners and other manufacturers in our ecosystem.
What we are looking for -
We’re looking for someone to lead the execution of SOTI’s global sales strategy across EMEA and APAC, ensuring alignment and success in these regions. This role supports regional teams with training, opportunity management, and sales process optimization, while continuously improving tools and systems to drive growth. Reporting to the Director of Global Sales Operations, the ideal candidate will be commercially savvy, process-driven, and highly collaborative across sales, marketing, and operations.
What's in it for you?
The People – From our humble beginnings in our founder's basement to our industry-leading position today, SOTI has worked hard to foster a company culture we can all believe in. A culture that emphasizes personal development, continuous innovation and the fun of working together.
Growth – Our environment fosters new ideas, fresh perspectives, and the ability to get them across the finish line. SOTI offers a fast-paced environment with global reach that encourages you to make a name for yourself and become part of something big!
The technology – you'll get the chance to work with cutting-edge technology and take on complex, interesting projects as part of highly collaborative and agile teams. They work with strong SOTI partners, including world-leading technology companies.
Responsibilities:
Business Planning and Strategy
Lead the execution of the SOTI governance model ensuring all agreed planning and measurement milestones are achieved
Develop strategic initiatives for regional growth and profitability related to commercial offerings in alignment with corporate goals
Facilitate good communication and feedback between Sales and other functional teams and deliver a successful operational process for Sales
Hire, develop and lead an inclusive, engaged, and high performing team
Collaborate on global project strategies and initiatives to drive global alignment of SOTI standards across the EMEA & APAC region
Responsibilities
Support Sales organization to achieve company revenue targets through the execution of Impactful sales methodology incorporating best practice
Support training and execution of quarterly sales planning cycle with regional sales teams, to ensure documentation of action plans, accuracy of forecast and assessment of metrics and KPIs to manage sales strategy execution and performance
Support training and execution of quarterly sales planning cycle with regional sales teams, to ensure documentation of action plans, accuracy of forecast and assessment of metrics and KPIs to manage sales strategy execution and performance
Drive accurate forecasting through focus on opportunity management and funnel hygiene, rolling forecast views, variance and opportunity analysis
Provide insights and analysis across sales performance, designing programs and tools to increase prospect conversion, new customer acquisition, increase customer retention and to improve sales efficiency
Commercials and Pricing
Support regional Sales Operations Business Partners to evaluate deal economics, commercial terms and conditions, operational requirements and non-standard structuring requests. Act as point of escalation for all pricing requests across EMEA & APAC
Ensure deal SLAs are met, all commercial asks are answered, and Salesforce cases are managed consistently for EMEA & APAC Partner with finance and sales teams to find solutions to complex deal challenges including providing pricing guidance, deal structure alternatives and system changes to accommodate future requests
Draw insights from pricing and deal structure trends across the region, revenue streams and product sets to advise on future go to market strategy
Support rollout of commercial framework for new product introduction and launch
Additional responsibilities
Drive continuous improvements of sales tools and processes to streamline the sales cycle, and input to roadmap for future integration with Salesforce.com
Execute effective change management across all functions of the organization to support the implementation of changes to sales processes, systems and tools
Deliver ad-Hoc reporting as required
Required Qualifications
5-10 years Business / Sales / Revenue Operations (management level) experience
Deal desk or commercial knowledge
Experience within high-growth technology organization
Collaborative leader with cross functional influencing skills
Experienced Leader, demonstrated ability to hire, manage and develop talent into a high performing team
Excellent communication and interpersonal skills
Exceptional organizational and time management skills, ability to manage competing projects with tight deadlines effectively
Strong business, commercial and financial acumen, and ability to provide input/draft commercial language in contracts
Experience working with senior management and cultivating positive working relationships with cross functional teams and peers
Desired Qualifications
SAAS industry experience is a distinct advantage
Experience in a dynamic sales and marketing environment with cross-regional exposure
Strong initiative, intellectual curiosity, analytical capabilities and willingness to take ownership of complex problems
Self-starter that thrives in the face of challenge and is relentless in clearing obstacles with a resourceful and creative approach to problem-solving
Advanced PowerPoint & Excel skills
Working knowledge of Salesforce.com & Power BI
Experience working with senior management and cultivating positive working relationships with cross functional teams and peers
**Please note** This role will be hybrid based, from our Solihull, UK office (Monday, Wednesday and Friday)
About SOTI
SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provides the tools organizations need to truly mobilize their operations and optimize their investments. SOTI extends Secure Mobility Management to provide a comprehensive, flexible solution for managing and securing all mobile devices and connected peripherals deployed in an organization.
At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity employer. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities. What are you waiting for? Apply today: https://www.soti.net/careers
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If you want to bring your ideas to life, apply at SOTI today.Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
Top Skills
What We Do
SOTI is a global provider of enterprise software solutions that go beyond traditional MDM/EMM/UEM. For over 25 years, SOTI has been trusted by companies to get the most out of their mobile operations. It continues to be recognized as an industry leader and an innovator in the mobile management space and beyond.
With the SOTI ONE Platform, businesses get the most out of smartphones, tablets, wearables, cameras, POS terminals, kiosks, scanners and more. Additionally, SOTI enables organizations to rapidly build mobile apps to replace paper-based processes and manage enterprise-grade printers
