The Sr Manager BI – (Commercial Enablement Trainer), will lead design and development efforts to create and launch a unified commercial workflow platform. Develop, design and deliver training on a new end to end platform that spans insights, planning, execution and reporting for the Omnichannel sales services and Business Intelligence teams. Work with cross-functional teams to develop and deliver training that focuses on advanced, insight-driven analytical solutions that provide actionable insights, business solutions, and proactive recommendations.
Responsibilities- Design, Develop and deliver and maintain multi-facted training programs supporting the adoption of new commercial workflows and application and related business processes. Including instructor-led content, eLearning modules, job aids, reference guides, videos, and performance support tools
- Provide training solutions that enable associates to effectively leverage AI-generated insights, recommendations, alerts, and automated workflows while applying business judgment to drive commercial outcomes.
Lead user readiness, adoption, reinforcement, and role-transition strategies to ensure successful behavioral change across sales, category, analytics, and leadership audiences.
Collaborate cross-functionally with Acosta Group teams to develop high-quality learning solutions that leverage effective tools, technologies, and instructional strategies
- Train users to interpret analytical outputs, evaluate recommendation quality, understand business drivers, and convert insights into actionable business decisions.
- Create role based learning experiences for diverse user audiences.
- Facilitate virtual and in-person training sessions, workshops, office hours, and onboarding programs
- Develop Case use studies and learning assessments to evaluate training effectiveness through feedback, adoption metrics, and performance measures
- Support training initiatives across key workflow areas including insight generation, opportunity identification, recommendation development, strong effective presentation creation, execution tracking, reporting, and performance measurement.
- Support change management activities by creating communication plans, adoption resources, and user engagement strategies.
- Partner with stakeholders to identify skill gaps and develop targeted training solutions that improve user adoption and productivity.
- Serve as a trusted advisor to business teams regarding learning strategies, user readiness, and continuous improvement opportunities
Lead training to transition users from previous business processes to utilizing the new platform to drive their business practices and decisions.
Design and deliver engaging training and comprehensive learning materials.
Collaborate with leaders to identify training needs and build targeted learning materials.
Manage multiple concurrent projects while maintaining attention to detail and prioritizing effectively
Evaluate Training Effectiveness, collect feedback, assess learning outcomes and recommend improvements
Analyze data and offer strategic recommendations across product, pricing, promotion, and placement.
Train associates to maximize the commercial system to effectively analyze data, generate insights and data driven recommendations, diagnose drivers, identify opportunities, track execution and monitor performance.
Education Requirements:
- Minimum of High School Diploma/GED
- Bachelor’s degree in Business, Education, Communications or related field is preferred
Work Experience Requirements:
Strong understanding of the sales process and business intelligence data, with the ability to interpret data and deliver actionable insights.
Adult learning principles and training methodologies
Flexible and adaptable, with the ability to thrive in a fast-paced environment and effectively respond to evolving business needs and priorities.
Knowledgeable in Commercial business processes, learning technologies, content development, storytelling.
Preferred experience in Project Management, Sales Enablement, and/or AI-assisted workflows.
Skilled in analyzing business challenges, preparing data-driven plans, and identifying growth opportunities.
Effective communicator with strong presentation skills, able to adapt to diverse audiences.
Experienced managing projects independently, breaking down complex problems, and tracking progress.
Build strong stakeholder relationships and translate strategic goals into actionable plans.
Advanced proficiency in Excel, PowerPoint, Teams.
Ability to quickly learn and be proficient in Articulate Rise, Articulate Storyline, Camtasia Video Software and Genially.
Travel
Approximately 25% travel
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About UsSkills Required
- High school diploma or GED
- Strong understanding of the sales process and business intelligence data
- Knowledge of adult learning principles and training methodologies
- Knowledge of commercial business processes, learning technologies, content development, and storytelling
- Ability to interpret data and deliver actionable insights
- Ability to analyze business challenges, prepare data-driven plans, and identify growth opportunities
- Effective communication and strong presentation skills
- Ability to manage projects independently and track progress
- Ability to build stakeholder relationships and translate strategic goals into actionable plans
- Advanced proficiency in Excel, PowerPoint, and Teams
- Ability to quickly learn and become proficient in Articulate Rise, Articulate Storyline, Camtasia, and Genially
- Bachelor's degree in Business, Education, Communications, or a related field
- Experience in project management, sales enablement, and/or AI-assisted workflows
What We Do
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey. Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.
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