The Senior Manager, SDR - Americas will oversee the SDR team in the Americas region, driving strategic pipeline development for Enterprise and Strategic accounts. You will be responsible for managing a team of SDRs, ensuring they have the resources and training necessary to hit pipeline targets, and collaborating with sales, marketing, and other cross-functional partners to optimize the entire SDR motion. You’ll be the face of SDR leadership in the Americas, championing career growth, operational excellence, and innovation in pipeline strategy.
Key Responsibilities:
Leadership & Team Management:
- Manage, coach, and develop a team of SDRs focused on Enterprise and Strategic accounts, ensuring they achieve monthly, quarterly, and annual pipeline targets.
- Provide clear goals, direction, and actionable feedback to team members to foster both professional and personal growth.
- Foster a positive team culture of collaboration, accountability, and performance.
Pipeline Strategy & Execution:
- Design and execute SDR strategies to develop a robust pipeline aligned with Forter’s overall goals, with an emphasis on key verticals, segments, and target accounts.
- Partner with Sales, Marketing, and GTM Operations teams to ensure SDR efforts are aligned with overall GTM initiatives and that SDRs have the support needed to succeed.
- Monitor, track, and report on pipeline KPIs, adjusting strategies as needed to achieve objectives.
Collaboration & Cross-Functional Alignment:
- Collaborate closely with Sales leaders to ensure SDR handoffs are seamless and that opportunities are nurtured effectively through the pipeline.
- Work with Marketing and ABX (Account-Based Experience) teams to align demand generation efforts with outbound strategies, content, and leverage campaign insights for targeted outreach
- Partner with Enablement to ensure ongoing SDR training on messaging, processes, and tools.
Recruiting & Career Development:
- Recruit top SDR talent, ensuring diversity and inclusion within the team.
- Promote career paths for SDRs, working closely with individuals to chart their growth towards future roles in Account Management or other functional areas
- Maintain a focus on retention and internal promotions through regular career conversations and support
Operational Excellence & Reporting:
- Establish, maintain, and refine best practices for outreach, qualification, and pipeline hygiene.
- Work with GTM Analytics to develop and analyze reports to track SDR performance and pipeline progression. Present actionable insights to executive leadership and drive continuous improvement.
Qualifications:
- 3+ years of experience in Sales Development, with at least 1-2 years managing an outbound SDR team
- Proven track record of driving pipeline for Enterprise and Strategic accounts through outbound prospecting efforts.
- Experience collaborating with Marketing, Sales, and Operations teams to create holistic go-to-market strategies.
Leadership Skills:
- Demonstrated experience in managing and growing high-performing teams, with a focus on employee development and retention.
- Ability to set clear goals, provide actionable feedback, and manage team performance in a data-driven manner.
Sales & Marketing Knowledge:
- Strong understanding of sales methodologies, pipeline generation tactics, and outbound prospecting best practices.
- Familiarity with Account-Based Experience (ABX) models and how SDR efforts contribute to an effective ABM strategy.
Operational Mindset:
- Analytical thinker with the ability to use data to make informed decisions and iterate on strategies.
- Proficient in Salesforce, Outreach/Salesloft, LinkedIn Sales Navigator
Communication & Collaboration:
- Excellent verbal and written communication skills, with the ability to engage effectively with executive leadership and cross-functional teams.
- Proven ability to work collaboratively across Sales, Marketing, and Operations to align efforts and drive results
Hybrid work:
At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.
Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.
Salary Range: $111,000.00 - $137,500.00 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023)
- Fortune’s Best Workplaces in NYC (2022)
- #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
- Forbes Cloud 100 (2021, 2022)
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.*
Forter's Applicant Privacy Policy
What We Do
Forter is the leader in e-commerce fraud prevention, processing over $250 billion in online commerce transactions and protecting more than a billion consumers globally from credit card fraud, account takeover, identity theft and more. The company’s identity-based fraud prevention solution detects fraudulent activity in real-time, throughout all online consumer experiences.
Forter’s integrated fraud prevention platform is powered by its rapidly growing global network, underpinned by predictive fraud research and modelling, and the ability for customers to tailor the platform for their specific needs. As a result, Forter is trusted as the sole or primary risk mitigation engine by Fortune 500 companies including Farfetch, Sephora, Nordstrom, Instacart, Adobe and Priceline to deliver exceptional accuracy, a smoother user experience and elevated sales at a much lower cost.
Forter has raised more than $500M of capital from top-tier VCs including Sequoia, Bessemer Venture Partners, NewView Capital, Tiger Global Management, Scale Venture Partners, March Capital and Salesforce Ventures.
