Senior Manager, Sales- Remote, US

Sorry, this job was removed at 10:13 p.m. (CST) on Friday, Sep 05, 2025
Hiring Remotely in US
Remote
Healthtech • Information Technology
The Role
Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! 
 
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
 
At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing  #BetterGlobalHealth to patients everyday!

Apply today and find plenty of reasons to SMILE!

This role is accountable for delivering a high-growth and targeted sales growth strategy which includes developing a high-performing results-oriented sales team, achieving revenue and margin targets, growing target markets, key partners and lines of business, business development, relationship management and prospecting and alignment.

Responsibilities:

  • Develop, manage and deliver an effective sales strategy of assigned accounts to exceed sales, margin and revenue targets. 
  • Effectively manage and guide a highly effective assigned Sales team to drive key sales strategies.
  • Identify and oversee key client relationships to drive deals, identify areas of growth opportunities, and ensure effective strategies. 
  • Develop strong and trusted relationships with new, existing and prospective clients. 
  • Create and manage sales strategic programs to develop and maintain a robust pipeline of sales opportunities. 
  • Develop solutions that are repeatable and scalable to improve product integrations and underlying value proposition.
  • Identify and build new sales channels by establishing marketing and lead generation strategies.
  • Identify and develop new opportunities and business in the market for Smile by developing strong trusted relationships with customers and collaborating with Partners.
  • Develop a feedback cycle with customers to ensure client satisfaction and develop value-adding strategies that grow their business. 
  • Manage and support the team to drive and execute contracts, identify areas of improvement and develop plans and strategies to achieve support Sales goals.
  • Identify resourcing needs of assigned Sales team and lead recruitment efforts, as needed. 
  • Forecast and track new client metrics by managing quarterly and annual sales and partnership goals. Provide detailed and accurate forecasting, manage overall sales and partnership processes, set appropriate metrics for assigned sales and partnership funnel management.

Requirements:

  • 10+ years of experience working within healthcare sales. B2B experience, preferred. 
  • 3-5+ years experience in sales leadership or people management. 
  • Bachelor degree or diploma in Business or similar field and/or equivalent work experience. 
  • Knowledge in healthcare technology and/or government healthcare programs and systems and/or US payers/providers space. 
  • Demonstrated ability to develop, manage and maintain strong strategic client relationships and identify opportunities of growth with demonstrable results.
  • Proven leadership abilities to build and develop a high-functioning and efficient sales team. 
  • Excellent written and verbal communication skills to effectively collaborate with cross-functional teams and develop trusted relationships. 
  • Demonstrated revenue generation impact, through innovative partnerships and client relationships that have moved businesses forward.
  • Exceptional ability to shift quickly between high-level and detail-oriented thinking. Must be able to manage ambiguous, open-ended questions to the ground.
  • Self-driven and capable of independently seeking information, solving complex interpersonal or operational problems, persuading and aligning resources, and delivering results.

Some of the benefits we offer:
* Remote Work Environment
* Flexible Time Away From Work Policy including PTO, Personal and Sick Days
* Competitive Salary and Health/Medical Benefits
* RRSP/TFSA/401K Employee Contribution
* Life and Disability
* Employee Assistance Program
* FHIR Study Program and Skillsoft Learning
* Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.  We are dedicated to fostering a workplace that values diversity, equity, and inclusion.
 
We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.

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The Company
Toronto, , Ontario
291 Employees
Year Founded: 2016

What We Do

Smile Digital Health (doing business as Smile CDR Inc.) specializes in delivering fast, secure, compliant data infrastructures as a service to enable and empower interconnectivity for data-intensive sectors such as healthcare. We are a solutions platform helping organizations like governments, researchers, health systems, healthcare providers, and app developers build connected health solutions and products by leveraging our core expertise in health data and HL7 FHIR. Our flagship product, Smile CDR, is the world’s first FHIR-based clinical data repository (CDR) as a service. Smile CDR is a high performance and secure solution built on the principles of Privacy by Design. Flexibility is a hallmark of the service as it can be hosted in the cloud or on-premises depending on your needs. The design was strongly influenced by real-world experience in both the jurisdictional and organizational setting. Smile CDR provides a rich set of features and capabilities including: -Multiple FHIR versions -FHIR Profiles -Full text indexing of clinical records -Type ahead search functionality -FHIR, HL7v2 and custom ETL for data input -Federated identity and identity provider functionality -International character locale support -Terminology services -Auditing -Smart on FHIR support -Rapid deployment -Extensive administrative tooling Leveraging more than 40 years of experience in building enterprise-class systems, our team includes experts in building integrated healthcare systems including FHIR-based solutions such as HAPI, e-prescriptions and other e-health solutions. We were motivated by the need to improve upon existing options for sharing health data within and across organizations. Smile CDR is the maintainer of HAPI FHIR, the prevailing open source reference implementation of FHIR worldwide

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