Senior Manager, Sales & Account Management - eCommerce

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
119K-146K Annually
Senior level
Food
The Role
Lead eCommerce merchandising and execution across major retailers to drive discoverability, conversion, and share. Own catalog governance, PDP optimization, SEO/SEM, launches, promotions, KPI tracking, competitive insights, and cross-functional account strategy with bottlers, distributors, and customers.
Summary Generated by Built In

Job Description Summary:

Location: Atlanta (in-office, Hybrid) or Chicago, IL (in-office, Hybrid)
 

At The Coca-Cola Company, our passion for people and fostering connections drives everything we do. Representing globally loved brands that hold a special place in people's hearts is a privilege, and our Senior Manager, Sales & Account Management – eCommerce position embodies the essence of delivering value to our customers. With trusted partnerships with our bottlers and distributors, we bring our iconic brands to life in the markets we serve every day.
 

If you have a passion for eCommerce, accelerating business growth, collaboration and ongoing learning, this role offers an opportunity to make a meaningful impact while contributing to Coca-Cola's legacy of excellence.

What You’ll Do for Us

This role is the engine behind Coca-Cola’s eCommerce growth—owning online merchandising and execution, accelerating conversion, and driving share across Amazon and key online retailers. You will blend strategy, operations and data-driven execution to ensure our portfolio is discoverable, compelling, and winning at the point of purchase.

What You’ll Own
 

Online Merchandising & Execution for top eCommerce Retailers

  • Lead end-to-end online merchandising and execution across Amazon and key eCommerce partners

  • Own catalog accuracy, governance, and SKU setup (including compliance attributes like deposits/handling)

  • Optimize product detail pages (PDPs) to maximize visibility and conversion

  • Execute launches, promotions, and seasonal moments with best-in-class online merchandising

  • Audit and resolve issues across content, listings, and asset deployment

Search & Discoverability

  • Define and execute keyword and SEO strategy in partnership with Commerce and Marketing

  • Improve organic rankings and share of search through continuous optimization

  • Leverage data to refine titles, content, and backend keywords

Performance & Continuous Improvement

  • Track and optimize core KPIs: content compliance, availability, traffic, and conversion

  • Identify gaps and lead test-and-learn initiatives to unlock growth

  • Build scalable tools, templates, and governance to drive operational rigor

  • Upskill teams and embed eCommerce merchandising best practices across the organization

Competitive Insights

  • Monitor competitors and emerging trends across key platforms

  • Translate insights into clear, actionable growth opportunities

Strategic Account Leadership

  • Serve as the eCommerce expert within the account team, shaping customer strategy and execution

  • Partner with Bottlers, Distributors, Brokers, and customers to deliver joint business plans

  • Ensure flawless execution of programs across the system

How You’ll Lead

  • Align cross-functional teams to deliver against shared goals

  • Drive innovation and solve complex operational challenges

  • Use data to forecast, prioritize investments, and maximize profitable growth

Qualifications & Requirements

The ideal candidate will bring:

  • Bachelor's degree in business, marketing, or a related field (preferred).

  • Experience: A minimum of 3 years in eCommerce, with experience in online merchandising, digital shelf, SEO, SEM and Content. Experience with top retailer platforms such as Amazon, Walmart, Instacart, Salsify, Nielsen IQ, Commerce IQ is a plus.

  • eCommerce Sales Expertise: Demonstrated ability in managing large and complex eCommerce catalogs and driving performance within mid-to-large account portfolios.

  • Stakeholder Management: Strong experience collaborating with multiple stakeholders across distributed business systems, coupled with a proven ability to build strategic customer plans and promotional programs.

  • Drive for Results: Self-motivated with exceptional organizational skills and a strong passion for achieving measurable impact.

  • Communication Skills: Excellent written and verbal communication skills. Must effectively present complex data and strategies in a clear and compelling manner.

What We Can Do For You

Working for The Coca-Cola Company means joining a global leader in the beverage industry that invests in its people. Here's how we support you:

  • Be Part of Iconic Brands: Work with over 250 world-renowned products, including Coca-Cola, Simply, Fairlife, and Topo Chico.

  • Diverse Exposure: Collaborate with a broad range of customers, from grocery stores, restaurants, and retail outlets to entertainment venues such as parks and theaters.

  • Opportunities for Growth: Join a culture that promotes innovation, mentorship, and professional development, ensuring you grow your career alongside the business.

  • Global Impact: Play a key role within a company that is redefining what it means to be a leader in the beverage market.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Client Service, Communication, Contract Agreements, Key Accounts, Marketing, Microsoft Office, Negotiation, Persuasion, Pricing Strategies, Sales Cycle, Sales Process, Waterfall Model

Pay Range:

United States of America: 119,000 USD - 145,800 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

July 10, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Skills Required

  • Minimum of 3 years in eCommerce with online merchandising, digital shelf, SEO, SEM, and content experience.
  • Experience managing large and complex eCommerce catalogs and mid-to-large account portfolios.
  • Stakeholder management experience building strategic customer plans and promotional programs.
  • Ability to track and optimize KPIs (content compliance, availability, traffic, conversion) and lead test-and-learn initiatives.
  • Excellent written and verbal communication skills; ability to present complex data and strategies clearly.
  • Self-motivated with strong organizational skills and drive for measurable results.
  • Bachelor's degree in business, marketing, or related field.
  • Experience with retailer platforms and tools (Amazon, Walmart, Instacart, Salsify, Nielsen IQ, Commerce IQ).
  • Proficiency with Microsoft Office (Excel, PowerPoint, Word).

The Coca-Cola Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Coca-Cola Company and has not been reviewed or approved by The Coca-Cola Company.

  • Retirement Support Retirement benefits are positioned as a standout, combining a 401(k) match with a company-funded cash-balance pension and an employee stock purchase plan match that together materially increase long-term package value.
  • Healthcare Strength Health coverage is described as broad and feature-rich, including national medical coverage plus specialized add-ons like virtual care, second opinions, oncology navigation, fertility support, and chronic-condition programs.
  • Leave & Time Off Breadth Time-off benefits are outlined with structured vacation accrual that increases with tenure and a holiday program that includes both set and floating days.

The Coca-Cola Company Insights

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The Company
HQ: Atlanta, GA
88,900 Employees
Year Founded: 1892

What We Do

The Coca-Cola Company (NYSE: KO) is a total beverage company, offering over 500 brands in more than 200 countries and territories. In addition to the company’s Coca-Cola brands, our portfolio includes some of the world’s most valuable beverage brands, such as AdeS soy-based beverages, Ayataka green tea, Dasani waters, Del Valle juices and nectars, Fanta, Georgia coffee, Gold Peak teas and coffees, Honest Tea, innocent smoothies and juices, Minute Maid juices, Powerade sports drinks, Simply juices, smartwater, Sprite, vitaminwater and ZICO coconut water.

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